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Ellen Kensington

3.0 star property
Hotel with free breakfast, near Kensington High Street

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Photo gallery for Ellen Kensington

Reception
Front of property
Suite (Coronation) | 1 bedroom, minibar, in-room safe, individually furnished
Continental Suite | 1 bedroom, minibar, in-room safe, individually furnished
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Classic Twin Room

1 bedroom, minibar, in-room safe, individually furnished

Classic Twin Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
TV
Renovated in 2024
Separate bedroom
Bathrobes
  • 10 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Compact Double

1 bedroom, minibar, in-room safe, individually furnished

Compact Double

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
TV
Renovated in 2024
Separate bedroom
Bathrobes
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Continental Suite

Continental Suite | 1 bedroom, minibar, in-room safe, individually furnished

Continental Suite

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
TV
Renovated in 2024
Separate bedroom
Bathrobes
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Compact Single

Compact Single | 1 bedroom, minibar, in-room safe, individually furnished

Compact Single

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
TV
Renovated in 2024
Separate bedroom
Bathrobes
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Deluxe

Classic Deluxe | 1 bedroom, minibar, in-room safe, individually furnished

Classic Deluxe

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
TV
Renovated in 2024
Separate bedroom
Bathrobes
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Coronation)

Suite (Coronation) | 1 bedroom, minibar, in-room safe, individually furnished

Suite (Coronation)

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
TV
Renovated in 2024
Separate bedroom
Bathrobes
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Crown Suite

1 bedroom, minibar, in-room safe, individually furnished

Crown Suite

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
TV
Renovated in 2024
Separate bedroom
Bathrobes
  • 38 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room

Classic Room | 1 bedroom, minibar, in-room safe, individually furnished

Classic Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
TV
Renovated in 2024
Separate bedroom
Bathrobes
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, Terrace

Classic Room, Terrace | 1 bedroom, minibar, in-room safe, individually furnished

Classic Room, Terrace

Highlights

Furnished patio
Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
TV
Renovated in 2024
Separate bedroom
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
18-26 Barkston Gardens, London, England, SW5 0EN

What's nearby

  • Kensington High Street - 14 min walk - 1.2 km
  • Imperial College London - 14 min walk - 1.3 km
  • Natural History Museum - 16 min walk - 1.4 km
  • Royal Albert Hall - 19 min walk - 1.6 km
  • Hyde Park - 4 min drive - 2.0 km

Getting around

  • Earl's Court Station - 5 min walk
  • West Brompton Station - 10 min walk
  • Heathrow Airport (LHR) - 31 min drive

Restaurants

  • ‪Pret a Manger - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Courtfield - ‬2 min walk
  • ‪Caffè Nero - ‬3 min walk
  • ‪Over Under Coffee - ‬2 min walk

About this property

Ellen Kensington

Hotel located near Kensington High Street with rooms renovated in 2024
Natural History Museum and Imperial College London are located near Ellen Kensington, which provides a free breakfast buffet, a terrace, and laundry facilities. Free in-room WiFi is available to all guests, along with a bar and a restaurant.
Other perks at this hotel include:
  • Tour/ticket assistance, an elevator, and smoke-free premises
  • Multilingual staff, luggage storage, and a 24-hour front desk
Room features
All 105 individually furnished rooms offer perks such as air conditioning and bathrobes, in addition to amenities like free WiFi and desk chairs.
More conveniences in all rooms include:
  • Bathrooms with tubs or showers and hair dryers
  • 50-inch TVs with digital channels
  • LED light bulbs, free infant beds, and coffee/tea makers

Languages

Arabic, Chinese (Mandarin), English, Portuguese, Romanian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • 5 steps to reach entrance
  • Elevator (28 inch wide door)
  • Thin carpet in room

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Renovated guestrooms - June 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 50
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 150

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 50 per pet, per night, plus a one-time cleaning fee of GBP 50
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 26 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 70 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: GBP 50 per pet, per night plus GBP 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 150 (subject to availability)
  • Rollaway bed fee: GBP 70 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Best Western Burns
Best Western Burns Hotel
Best Western Burns Hotel London
Best Western Burns London
Best Western Hotel Burns
Burns Best Western
Burns Hotel
Burns Hotel Best Western
Hotel Best Western Burns
Hotel Burns
Best Western Burns Hotel London, England
Best Western Burns Hotel Kensington
Best Western Burns Kensington
BEST WESTERN Burns Hotel Kensington London, England
Ellen Kensington Hotel
Ellen Kensington London
Ellen Kensington Hotel London
Best Western Burns Hotel Kensington

Frequently asked questions

Is Ellen Kensington pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 26 lbs per pet. There's a fee of GBP 50 per pet, per night. A cleaning fee of GBP 50 also applies. Service animals are exempt from fees.

How much is parking at Ellen Kensington?

This hotel doesn't offer parking.

What time is check-in at Ellen Kensington?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of GBP 50 (subject to availability).

What time is check-out at Ellen Kensington?

Check-out is at 11 AM. Late check-out is available for GBP 150 (subject to availability).

Where is Ellen Kensington located?

Located in London City Centre, this hotel is within a 15-minute walk of Cromwell Road and Kensington High Street. Imperial College London and Natural History Museum are also within 1 mi (2 km). Earl's Court Station is only a 5-minute walk and Gloucester Road Underground Station is 9 minutes.

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Ellen Kensington Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 13 out of 28 reviews
Rating 8 - Good. 7 out of 28 reviews
Rating 6 - Okay. 4 out of 28 reviews
Rating 4 - Poor. 4 out of 28 reviews
Rating 2 - Terrible. 0 out of 28 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with good location.
Stayed 2 nights in Feb 2025

10/10 Excellent

Teddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really love the staff and it was so cute
Stayed 3 nights in May 2025

8/10 Good

luke

Liked: Cleanliness, amenities
Location is great , staff are polite and helpful. We only used the lift 3 times and it was very small and slow. The room next to us kept setting the fire alarm off happened 4 times
Stayed 3 nights in Jun 2025

10/10 Excellent

Steve Lee

Liked: Cleanliness, amenities, property conditions & facilities
Opened for business 6 months ago. Some have given mediocre reviews but this is 5 star hotel. Not Claridges or the Dorchester but the rooms are superb in their quality. Fabulous breakfast. One lift was not operational which caused some guests distress. Would definitely stay here again.
Stayed 1 night in May 2025

10/10 Excellent

Boonleng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Hotel

Beautiful hotel. Room was clean. Breakfast was amazing! Would stay here again in the future.
Stayed 4 nights in Jan 2025

6/10 Okay

Richard

Liked: Cleanliness, staff & service
Decor was lovely but slot of maintenance needed doing . Our room was very small compaired to our friends thst stayed in same standard room. Our curtains wouldnt close fully, coffee machine was broken and was showing a fault and could just about get in the shower as poor door design , if you are above a size 16 you wouldnt get in without hurting yourself on the shelves
Stayed 1 night in Jun 2025

10/10 Excellent

Lee

Liked: Cleanliness, amenities, property conditions & facilities
We had a long stay — 13 nights — and loved the whole experience. The location is great. The hotel is a very short walk from the Earls court tube station — direct access to the District Line and the Piccadilly line from Heathrow — and a longer but doable walk to the Victoria & Albert, Design, and Natural History Museums as well as Holland Park. Our room was small, but cleverly designed to make best use of all available space. Big windows overlooking a garden square let in lots of light and gave a feeling of living among treetops. The bed was comfortable. Everything was immaculate. The staff was friendly and helpful. The hotel restaurant offers an upscale Asian-inspired menu, and the surrounding neighborhood offers an abundance of small-scale local restaurants offering Indian, Chinese, Vietnamese, Lebanese cuisines, as well as traditional English pub food. It is true that the elevator is slow and the room could use a full length mirror (maybe hung on the outside of the bathroom door), but these observations don’t at all rise to the level of complaints. All in all, we enjoyed The Ellen very much and hope to return for another visit before too long.
Stayed 13 nights in May 2025

4/10 Poor

Cesar

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
TV did not work; I mentioned to staff, and they said it was an IT issue. The room was too hot, and no one checked it. The lift is not working... going to the fourth floor is an adventure. Not good. Friendly staff
Stayed 3 nights in Nov 2024

8/10 Good

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ellen Kensignton is brand new, beautiful and spotless clean. The location is also great and reception staff were nice! There were 2 negative points though: the room was too small (it's ok for 1 person but small for 2). When you book in hotrels.com it doesn't say the size (in sq metres), only that there is a kind bed. The photos in hotels.com platform were photos of obviously bigger rooms (but in the category that I chose to book). The 2nd point is that the FIRE ALARM goes off every time a guest has a very hot shower. This needs to be sorted, because not only it scares people, but also one wants to be able to sleep in on the weekend, right? I stayed in the hotel from Thu evening til Sunday afternoon and it happened 3 times (including at 7am on Friday and 8am on Sunday).
Stayed 3 nights in Nov 2024

8/10 Good

Claus

Liked: Cleanliness, property conditions & facilities
Gute Lage 5 Minuten zu Fuß zur u-Bahn Station und zum Supermarkt. Die Zimmer sind sehr klein, der Aufzug auch. Man sollte körperlich fit sein um hier gut zurecht zu kommen.
Stayed 3 nights in Jun 2025

6/10 Okay

Kazuhiro

Liked: Cleanliness, staff & service, amenities
最近、リニューアルしたのだろう、部屋はとても綺麗だった。シャワーの水圧も申し分は無いです。ただ、備え付けのシャンプーのボトルが目詰まりして出なかった。また、天井が高すぎる為か、エアコンの効きが良くないので、真冬は寒いかもしれません。駅に近いので、付近でちょっとした軽食、ビールは入手可能です。スタッフの方が先に翻訳アプリを使い対応してくれましたので、大変助かりました。次回も宿泊の候補にはなります。
Stayed 2 nights in Jun 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Angelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist sehr gut mit den Öffentlichenverkehrmitteln zu erreichen und man kommt von da überall hin. Das Hotel ist sehr schön eingerichtet und sauber. Das Frühstück ist ausreichend, könnte aber abwechslungsreicher gestaltet werden.
Stayed 4 nights in Feb 2025

10/10 Excellent

Arjan

Stayed 1 night in Feb 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Todo ok

Todo muy bien.
Stayed 2 nights in Jan 2025

10/10 Excellent

KOICHI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Alexandra

Stayed 1 night in Nov 2024

8/10 Good

cyrita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

cyrita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are small not good for family but good for couples. Beware that this is new hotel a lot of amenities are not properly installed yet. The bathroom with bathtub has really awkward glass door, can't open and can't get in, once you get in you will find hard time to get out. Overall nice, new, perfect location, quiet, staffs are friendly.
Stayed 3 nights in Nov 2024