Travelers connect with London's vibrant energy at this welcoming hostel where socializing over drinks happens naturally while staying digitally connected
Phoenix Hostel puts guests in central London where they can join a complimentary manager's reception each day. The property offers WiFi for staying connected, a library for quiet moments, and a bar where meeting fellow travelers comes easily.
Located in London City Centre, a neighborhood in London, Phoenix Hostel is near a train station. Buckingham Palace and Piccadilly Circus are notable landmarks, and the area's natural beauty can be seen at Hyde Park. Looking to enjoy an event or a game while in town? See what's going on at Wembley Stadium. Visit our London travel guide
Located close to Hyde Park and Piccadilly Circus, Phoenix Hostel provides a free daily manager's reception, a library, and a bar. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
A 24-hour front desk, luggage storage, and a front-desk safe
Coffee/tea in the lobby, tour/ticket assistance, and smoke-free premises
Room features
All 90 rooms include amenities such as free WiFi, printers, and safes.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
No elevator
More
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer (on request)
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
More
Electrical adapters
Heating
Iron/ironing board on request
Printer
Safe
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee: GBP 3.00 for check-in between midnight and 6:00 AM
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property caters to guests ages 18-39.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: GBP 10 per stay
We have included all charges provided to us by the property.
Optional extras
Late check-in fee: GBP 3.00 for check-in between midnight and 6:00 AM
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
Guests under 18 years old are not permitted at this adults-only property
Property is also known as
Phoenix Hostel London
Phoenix Hostel
Phoenix London
Phoenix Hostel London, England
Phoenix Hostel London
Phoenix Hostel Hostel/Backpacker accommodation
Phoenix Hostel Hostel/Backpacker accommodation London
Frequently asked questions
Is Phoenix Hostel pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Phoenix Hostel?
As of 8 March 2026, prices found for a 1-night stay for 2 adults at Phoenix Hostel on 9 March 2026 start from AED 189, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
This property doesn't offer parking.
What time is check-in at Phoenix Hostel?
Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available from midnight–
6:00 AM for a fee of GBP 3.00.
What time is check-out at Phoenix Hostel?
Check-out is at 10:00 AM.
Where is Phoenix Hostel located?
Located in London City Centre, this hostel is within 1 mi (2 km) of Madame Tussauds Wax Museum and Hyde Park. Piccadilly Circus and Buckingham Palace are also within 3 mi (5 km). Edgware Road (Circle Line) Underground Station and Edgware Road (Bakerloo) Underground Station are within a 5-minute walk.
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Reviews
Phoenix Hostel Reviews
6.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
6.2
Cleanliness
7.4
Location
7.4
Staff & service
5.8
Property conditions & facilities
Rating 10 - Excellent. 34 out of 123 reviews
10 - Excellent
34
Rating 8 - Good. 32 out of 123 reviews
8 - Good
32
Rating 6 - Okay. 17 out of 123 reviews
6 - Okay
17
Rating 4 - Poor. 13 out of 123 reviews
4 - Poor
13
Rating 2 - Terrible. 27 out of 123 reviews
2 - Terrible
27
Reviews
6/10 Okay
Kezia
2 December 2025
Liked: Cleanliness, staff & service
Check in was easy and straightforward. The desk staff was courteous and he was able to get me a lower bunk bed.
Bed bugs. Had to leave in the middle of the night due to constant bites and itching.
Black male night staff) seem to hate his job. He treats you as an inconvenience, preferring to continue watching movies on his phone instead of being helpful.
Very dirty place from reception to the rooms, bathrooms ext.
And there was cleaner guy called Lucas who was stealing people's staff and was abusive.
There was bed bugs made complain and they just ignored wasn't only me either.
By far the worst and unsafe secure place i ever been.
The phoenix hostel is easy to get anywhere within the London and surrounding
Hammed
Stayed 1 night in Oct 2024
8/10 Good
Verified traveler
25 October 2021
Liked: Staff & service
Disliked: Property conditions & facilities
Good stay overall
Very warm and polite welcome.
Property is under new management and it looks like some fresh re-painting and repairs has been done recently.
It was moderately clean.
Verified traveler
Stayed 1 night in Oct 2021
6/10 Okay
Maristella
10 June 2021
Disliked: Cleanliness
Perfect for short stay
Check in was nice and Em is lovely.
We are giving this neutral feedback, with a friendly and honest perspective because we needed a place where to stay and we found a room that was not that bad.
We could adapt ourselves and we slept well.
Right balance quality - price ❤️
But still,
Maristella
Stayed 1 night in Jun 2021
8/10 Good
Verified traveler
15 March 2020
Liked: Staff & service
I liked the openness and friendliness of the place. The kitchen facilities could have better, cleaner, more maintained same for the wash areas ie shower cubicle.
Druggies living and working at this hostel.
New Zealand builder is the drug dealing
They should be closed down. It is not safe unhygienic drug addicts living and working there
DO NOT STAY HERE DRUGIES JUNKIES AND HOMLESS WELCOME !!!!!
Peter
Stayed 4 nights in Oct 2019
8/10 Good
Verified traveler
15 October 2019
Liked: Staff & service, amenities
The room was dimly lit but comfortable enough. The staff were friendly. The location was good. Lockers were available. Baggage storage was also available for longer periods.