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Mercure London Heathrow Hotel

4.0 star property
Suburban Hayes hotel in Pinkwell with fitness center

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Mercure London Heathrow Hotel

Exterior
Exterior
In-room safe, desk, blackout drapes, soundproofing
Breakfast and dinner served
Shower, eco-friendly toiletries, hair dryer, towels
Reviews
6.8

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Free WiFiFree WiFiFree WiFi
The price is AED 261
Price available on 09/06/2024

Explore the area

Map
Shepiston Lane, Hayes, England, UB3 1LP
  • Popular LocationLondon Motor Museum18 min walk
  • Popular LocationStockley Park2 min drive
  • AirportLondon (LHR-Heathrow)8 min drive
  • Popular LocationTwickenham Stadium15 min drive

Room options

View all photos for Superior Room, 1 Double Bed

In-room safe, desk, blackout drapes, soundproofing

Superior Room, 1 Double Bed

8.6/10 Excellent

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Twin Beds

8.4/10 Very Good

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Twin Bed

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 Twin Bed

7.9/10 Good

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 Queen Bed

7.2/10 Good

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed, Non Smoking

In-room safe, desk, blackout drapes, soundproofing

Superior Room, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Sofa bed
  • 12 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds

In-room safe, desk, blackout drapes, soundproofing

Standard Room, Multiple Beds

7.7/10 Good

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 12 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Similar properties

Room
Ibis budget London Heathrow Central
Free WiFi
Restaurant
Air conditioning
Breakfast available
7.6 out of 10, Good, (1685)
The price is AED 215
AED 252 total
includes taxes & fees
9 Jun - 10 Jun
Ibis budget London Heathrow Central

About the neighborhood

Hayes

In the suburbs, Mercure London Heathrow Hotel is in Pinkwell, a neighborhood in Hayes with good airport proximity. Hampton Court Palace and Olympia Conference and Exhibition Centre are notable landmarks, and some of the area's popular attractions include LEGOLAND® Windsor and Royal Botanic Gardens, Kew. Thorpe Park and Natural History Museum are not to be missed. Spend some time exploring the area's activities, including golfing.
Visit our Hayes travel guideOpens in a new window

What's nearby

  • London Motor Museum - 18 min walk
  • Stockley Park - 2 min drive
  • Brunel University - 6 min drive
  • Windsor Castle - 12 min drive
  • Twickenham Stadium - 15 min drive

Getting around

  • Hounslow West Underground Station - 7 min drive
  • Hayes & Harlington Station - 18 min walk
  • Heathrow Airport (LHR) - 8 min drive

Restaurants

  • The Pheasant - 4 min drive
  • The Great Western - 4 min walk
  • The White Hart - 10 min walk
  • The Nest Climbing - 3 min drive
  • The Wheatsheaf - 16 min walk

About this property

Mercure London Heathrow Hotel

Upscale hotel located in Pinkwell
Consider a stay at Mercure London Heathrow Hotel and take advantage of a coffee shop/cafe, dry cleaning/laundry services, and a bar. The on-site restaurant, Borders Restaurant, offers breakfast, dinner, and kids' meals. In addition to a gym and a business center, guests can connect to free in-room WiFi.
Additional perks include:
  • Limo/town car service, full breakfast (surcharge), and self parking (surcharge)
  • An electric car charging station, express check-out, and luggage storage
  • Smoke-free premises, free newspapers, and concierge services
  • Guest reviews give good marks for the proximity to the airport
Room features
All 184 rooms include comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls. Guests reviews speak well of the clean rooms at the property.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with satellite channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English, French, Hindi, Italian, Polish, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 16 per day)
  • Limited onsite parking
  • Electric car charging station on site
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily: GBP 14.95 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Borders Restaurant
  • Borders Lounge
  • Outside Seating Area

Things to do

  • Fitness center

Family friendly

  • Laundry facilities
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms - 6

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Stair-free path to entrance

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture & ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: GBP 10.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10.00
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Dining venue(s)
  • Fitness facility
The following facilities are closed on Friday and Saturday:
  • Dining venue(s)
  • Fitness facility

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 50

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 14.95 per person
  • Self parking fee: GBP 16 per day
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 10.00 (subject to availability)
  • Rollaway bed fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Heathrow
Comfort Heathrow Hotel
Comfort Hotel Heathrow
Heathrow Comfort
Heathrow Comfort Hotel
Hotel Comfort Heathrow
Mercure London Heathrow
Comfort Hotel Heathrow Hayes, UK - Greater London
Mercure London Heathrow Hotel Hotel
Mercure London Heathrow Hotel Hayes
Mercure London Heathrow Hotel
Mercure London Heathrow Hayes
Mercure London Heathrow
Mercure London Heathrow Hotel Hayes, UK - Greater London
Mercure London Heathrow Hotel Hayes
Mercure London Heathrow Hotel Hotel Hayes

Frequently asked questions

Is Mercure London Heathrow Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Mercure London Heathrow Hotel?

As of 24 May, 2024, prices found for a 1-night stay for 2 adults at Mercure London Heathrow Hotel on 9 Jun, 2024 start from $82.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure London Heathrow Hotel?

Self parking is available for GBP 16 per day. Limited spots are available.

What time is check-in at Mercure London Heathrow Hotel?

Check-in start time: 3:00 PM; Check-in end time: noon. Early check-in is available for a fee of GBP 10.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Mercure London Heathrow Hotel?

Check-out is at noon. Late check-out is available for GBP 10.00 (subject to availability).

Where is Mercure London Heathrow Hotel located?

Located in Pinkwell, this hotel is 1.1 mi (1.8 km) from Stockley Park and within 9 mi (15 km) of Windsor Castle and Twickenham Stadium. Brunel University and Syon Park are also within 9 mi (15 km). Hayes & Harlington Station is 18 minutes by foot.

Mercure London Heathrow Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 263 out of 1005 reviews" "
Rating 8 - Good. 294 out of 1005 reviews" "
Rating 6 - Okay. 172 out of 1005 reviews" "
Rating 4 - Poor. 126 out of 1005 reviews" "
Rating 2 - Terrible. 150 out of 1005 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Robin singh

Liked: Cleanliness, staff & service, property conditions & facilities
nice experience
Stayed 3 nights in May 2024

8/10 Good

Lauren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel it’s self is lovely and quite. Room was a little too hot but my fault I put the heating on when I arrived as it was cold
Stayed 1 night in May 2024

2/10 Terrible

Ravinder

Disliked: Cleanliness, property conditions & facilities
Blood on the bedsheet
Stayed 1 night in May 2024

2/10 Terrible

John

Business traveler
Room not clean and flies along window ledge, also noise was horrible so left a day early, limited food options so not great
Stayed 3 nights in May 2024

10/10 Excellent

Salar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly and helpful
Stayed 1 night in May 2024

8/10 Good

Narelle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room is compact yet functional with room for a seating area. Bathroom was very small, but manageable for two night stay. Train station 20 min walk away. Breakfast was nice. Lady at check in counter when we arrived was very helpful despite being hectic with groups checking out. They were able to accommodate our early check in request which was much appreciated after an overnight long haul flight left us feeling exhausted and needing a shower.
Stayed 2 nights in May 2024

8/10 Good

SHERMAN

Liked: Cleanliness, amenities, property conditions & facilities
Needs better maps for buses andtrains
Stayed 2 nights in May 2024

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Compact bathroom, everything worked but needed maintenance.
Stayed 1 night in May 2024

10/10 Excellent

Lillian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Receptionist very helpful, thank you so much! Would definitely recommend if it’s last minute
Stayed 1 night in May 2024

8/10 Good

Nardvalee, Huay Kwang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s too far from subway train
Stayed 2 nights in May 2024