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Mercure London Paddington

4.0 star property
Upscale London retreat with bike rentals and fast WiFi near key attractions, plus American dining at Frankie & Benny's restaurant

Choose dates to view prices

Mercure London Paddington is centrally located near Marble Arch and Kensington Gardens. Guests can use the 24-hour gym, free in-room WiFi, and on-site coffee shop. Enjoy American cuisine at Frankie & Benny's, with multilingual staff available to assist throughout your stay.

Reviews

7.0 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Business services
The current price is AED 572
AED 686 total
includes taxes & fees
31 May - 1 Jun

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About this property

Mercure London Paddington

  • Upscale hotel near Hyde Park
  • Near Marble Arch and Kensington Gardens, Mercure London Paddington provides a shopping mall on site, a coffee shop/cafe, and dry cleaning/laundry services. The on-site American cuisine restaurant, Frankie & Benny's, offers breakfast, brunch, lunch, dinner, and kids' meals. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.
  • Other perks include:
    • Full breakfast (surcharge), a TV in the lobby, and meeting rooms
    • An elevator, a 24-hour front desk, and a reception hall
    • Tour/ticket assistance, smoke-free premises, and multilingual staff
    • Guest reviews give top marks for the helpful staff and proximity to public transit
  • Room features
  • All 86 individually furnished rooms include perks such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and desk chairs.
  • Other conveniences in all rooms include:
    • Highchairs and free infant beds
    • LED light bulbs and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and showers
    • 42-inch flat-screen TVs with cable channels
    • Wardrobes/closets, coffee/tea makers, and heating

Awards and affiliations

  • Eco-Certified Property
  • This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Reception
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  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
8.6 out of 10, Excellent, 1,282 reviews
The price is AED 659
AED 791 total
includes taxes & fees
31 May - 1 Jun
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 13.50 for adults and GBP 9.95 for children
  • Nearby parking fee: GBP 30 per day (328 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Mercure London Paddington pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Mercure London Paddington?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Mercure London Paddington on 31 May 2026 start from AED 572, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Mercure London Paddington?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Mercure London Paddington?

Check-out is at 11:00 AM.

Where is Mercure London Paddington located?

Located in London City Centre, this hotel is within a 10-minute walk of Paddington Central, Hyde Park, and Kensington Gardens. Marble Arch and Kensington High Street are also within 1 mi (2 km). Paddington Underground Station and London Paddington Station are within a 2-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.0

Good

8.0

Cleanliness

8.2

Location

7.8

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 249 out of 1005 reviews
Rating 8 - Good. 312 out of 1005 reviews
Rating 6 - Okay. 216 out of 1005 reviews
Rating 4 - Poor. 138 out of 1005 reviews
Rating 2 - Terrible. 90 out of 1005 reviews

Reviews

Verified

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel right by Paddington station. The staff were friendly and helpful. The free soft drinks, water & milk were a nice touch plus the bonus of free biscuits too. Breakfast in the Bella Italia as the onsite restaurant was great.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked last minute and early check-in was available about 2.5 hrs early after I arrived by train. Ridiculously close to Paddington Station so super convenient location as I was arriving on one train and leaving on another about 20 hours later. Small room but well-appointed. Enjoyed the scent of their soap/body lotion. Simple and easy check-out.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Very good staff and excellent location.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Atsuhisa

Liked: Cleanliness
Location which is right next to the Paddington station.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities
Reception staff & check in was excellent. Room though a little small was ideal for our needs. Hotel is situated next to Paddington Station & the underground.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Michael

Liked: Staff & service, amenities, property conditions & facilities
Clean, comfortable, convenient location next to Paddington Station. Friendly, helpful staff. Room was small but fine for one.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service
Lovely welcome at the front desk when we arrived. Quick easy check in. Our room was very small, however was absolutely spotless and everything you would need!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Lovely room. Warm, clean and shower fantastic.Front of house staff friendly - couldn’t have wanted more. Scaffolding up around frontage but didn’t bother me at all.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Very good stay, the staff were very helpful. I was on the fourth floor and the only issue was that the water pressure was weak in the shower.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Hazel

Liked: Cleanliness, amenities, property conditions & facilities
Small room but quiet and very convenient for travel connections. Absolutely fine for a short stay.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Modern, nice room, good location next to Paddington station.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Adelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity to paddington station. Had to walk up the road for breakfast Bed was comfy room quite small
Stayed 1 night in Sep 2025
Verified

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Literally 2 minutes from Paddington, so very convenient. Area is safe and quite busy, lots of restaurants and pubs. Hotel is small, several steps so lugging bags around is a minus. Rooms are clean, smallish but overall adequate. I would recommend for a short stay in central London.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Yuji

Liked: Cleanliness, amenities
Good location
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Masaki

Liked: Cleanliness, staff & service, property conditions & facilities
staff are kind and friendly
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel close to the Paddington station and LH

I have stayed at the hotel few times, the staff is very friendly. The hotel is quiet, reasonably priced for the location, and clean.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Great location and proximity to Paddington station, shopping and restaurants. The staff were so polite and helpful- truly wonderful stay.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Caroline M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff team, great service. Location excellent, easy transport options nearby.
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Henrik

Liked: Cleanliness, staff & service
Staff was really nice - especially the doorman. However for the price, the rooms is ridiculously small. Last time we stayed in Paddington we had a room double the size, for half the price. The atmosphere and staff was amazing, which is why it pains me to leave such a low review. I just can’t justify the price for such small rooms.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for LHR and centre

Perfect location beside Paddington station - room very small but comfortable and good AC. Staff on reception helpful.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Freya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small rooms but very clean and comfortable. Right next door to Paddington station.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly and helpful staff. Would stay again if staying at London. Highly recommended hotel.
Stayed 1 night in Jul 2024
Verified

4/10 Poor

Terry

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Disappointing; fridge was the size of a shoebox; bed sagged into the middle; floor sloped in one section. Housekeeping staff were great.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, appreciate room for cost and comfortable.
Stayed 1 night in Jan 2024
Verified

8/10 Good

Ryota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, and good service.
Stayed 3 nights in Jul 2024