Pacific Hotel offers a convenient location near Marble Arch and Baker Street. Guests enjoy freshly prepared breakfast each morning while staying connected with in-room WiFi. The helpful staff provides concierge services to enhance the London experience.
Located in London City Centre, a neighborhood in London, Pacific Hotel is near a metro station. The British Museum and Royal Albert Hall are cultural highlights, and travelers looking to shop may want to visit Oxford Street and Marylebone High Street. Looking to enjoy an event or a game? See what's going on at Stamford Bridge Stadium or Emirates Stadium. Visit our London travel guide
108 Sussex Gardens, London, England, W2 1WA
What's nearby
Hyde Park
7 min walk - 0.7 km
Kensington Gardens
7 min walk - 0.7 km
Paddington Central
8 min walk - 0.7 km
Marble Arch
12 min walk - 1.1 km
The Grosvenor Victoria Casino London
4 min walk - 0.4 km
Getting around
Paddington Underground Station
4 min walk
London Paddington Station
5 min walk
London City Airport (LCY)
52 min drive
Restaurants
Blank Street Coffee
4 min walk
Sawyers Arms
4 min walk
Paramount Lebanese Kitchen
4 min walk
The Dickens Tavern
3 min walk
Zanchi Korean Restaurant
2 min walk
About this property
Pacific Hotel
Hotel near Hyde Park
Close to Marble Arch and Kensington Gardens, Pacific Hotel provides amenities like a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
Cooked-to-order breakfast (surcharge), a 24-hour front desk, and smoke-free premises
Tour/ticket assistance, concierge services, and luggage storage
Room features
All guestrooms at Pacific Hotel have amenities such as free WiFi.
Other conveniences in all rooms include:
Bathrooms with shower/tub combinations and free toiletries
Daily cooked-to-order breakfast available for a fee: GBP 6 for adults and GBP 6 for children
A restaurant
Conveniences
24-hour front desk
Luggage storage
Guest services
Concierge services
Housekeeping (daily)
Tour and ticket assistance
More
1 building
4 floors
Smoking not allowed
Room amenities
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
40-inch flat-screen TV with satellite channels
More
Iron/ironing board on request
Phone
Policies
Check-in
Check-in start time: 1 PM; Check-in end time: midnight
Check-out
Check-out before 10 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately GBP 6 for adults and GBP 6 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - SYS_Eviivo
This property accepts credit cards; cash is not accepted
Property is also known as
Pacific Hotel London
Pacific London
Pacific Hotel Hotel
Pacific Hotel London
Pacific Hotel Hotel London
Frequently asked questions
Is Pacific Hotel pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Pacific Hotel?
Check-in start time: 1 PM; Check-in end time: midnight.
What time is check-out at Pacific Hotel?
Check-out is at 10 AM.
Where is Pacific Hotel located?
Located in London City Centre, this hotel is within a 10-minute walk of Hyde Park and Kensington Gardens. Marble Arch and Madame Tussauds Wax Museum are also within 1 mi (2 km). Paddington Underground Station and London Paddington Station are within a 5-minute walk.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Pacific Hotel Reviews
5.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
6.2
Cleanliness
8.0
Location
6.4
Staff & service
5.2
Property conditions & facilities
Rating 10 - Excellent. 47 out of 933 reviews
10 - Excellent
47
Rating 8 - Good. 193 out of 933 reviews
8 - Good
193
Rating 6 - Okay. 349 out of 933 reviews
6 - Okay
349
Rating 4 - Poor. 223 out of 933 reviews
4 - Poor
223
Rating 2 - Terrible. 121 out of 933 reviews
2 - Terrible
121
Reviews
8/10 Good
Verified traveler
25 November 2019
Liked: Cleanliness, staff & service
Disliked: Amenities
Sono stato in una camera singola, l' ascensore non era funzionanante e penso che sia l' unica pecca. Per il resto era abbastanza pulito, personale molto cortese e colazione buona. La camera era un po' piccola, ma comunque era specificato. Per quanto pagato lo consiglierei sicuramente.
Nice hotel in the centre of London and close to all public transport. The staff were friendly and they provide a decent cooked breakfast. The only disappointing thing was my room wasn't cleaned before my arrival as the staff manning the reception had to run upstairs to my room to remove rubbish that was left over by the previous occupant. Otherwise it's a good hotel for an overnight stay.
Vi er lige vendt hjem efter 3 dages ophold. Og var godt tilfreds med hotellet. Beliggenheden var perfekt 2 min til undergrunden :)
Hotellet er slidt, men rengøringen, servicen er i top. Morgenmaden var simpel, men god. Æg, bacon, bønner, og toastbrød med smør og marmelade.
Værelser af ældre datoer, men der var det, som man skulle bruge. Klædeskab, skrivebord, seng, natbord. Badeværelset var kæmpe stort, og med badekar.
Meget venlig og hjælpsom personale.
Alt i alt et godt ophold til billige penge :)
Stairway handrail unsafe
No lift
Poor greeting as a guest
Anne
Stayed 1 night in Sep 2019
6/10 Okay
Verified traveler
5 September 2019
Liked: Cleanliness, staff & service
have friendly stuff and a good location but need some attention for room cleaning and renewing bathroom
Verified traveler
Stayed 6 nights in Aug 2019
8/10 Good
Verified traveler
1 September 2019
Liked: Cleanliness, staff & service
De kamer was erg klein en het hotel is super gehorig. Het personeel was te alle tijde vriendelijk en behulpzaam. Helaas was de put In de badkamer verstopt, waardoor we tijdens het douchen moesten oppassen voor een overstroming. De deur openen en sluiten was ook een hele opgave, maar al met al hebben we het overleefd en voelden we ons veilig in Pacific hotel. De locatie was perfect!
El hotel lejos de tener tres estrellas parece un hostal. La habitación necesita reforma con urgencia. No nos hicieron la cama en tres días solo extendían la colcha sin quitar las arrugas de la cama. Lo único bueno es su ubicación por tener el metro en la zona y el personal de recepción es amable. No hablan español.
Most unprofessional and dirty hotel. The hotel first couldn't find my reservation. When they finally found my reservation I was given a room key to a room that was already occupied. The second room was also occupied by bed bugs. I then went back to the front counter and returned the key and asked for a refund. The front desk employee refused to refund my money.
Group / family room with 3 beds x 2 nights
1st room substandard with massive dip in mattress & signs of improper cleaning. No shield over bath tub, no handtowels, bath mats. (These are not supplied, and when asked for additional towels, were told that none were available) Bathroom door handle fell off from inside, window is designed not to close. Solicitation and loud noise immediately outside hotel.
Second room, after requesting to move appeared cleaner & at least had a shower cubicle albeit in an extremely confined space. Window closes and locks but solicitation and loud noise continued on 2nd night, immediately outside the hotel, in front of of the bedroom. Told reception and asked if i had said anything and told they cannot control what goes on in the street. We have now left, with bitemarks over our bodies from what seems to be an infestation of bedbegs.
Breakfast is also poor with a choice of oily fried eggs, bacon & a small spoonful of beans. Toast tea, coffee & juice provided which is ok but more choice on food is needed, particularly at the rate they're asking for.
I will not stay here again and neither would I recommend it. Hotels.com & other booking sites ought to examine whether this listing should be present on their sites.
If you’re looking for a cheap and relatively central place to stay in London, this is definitely the place! The room was perfect, and I have no complaints. The staff were also super friendly and nice.
Well situated, near Paddington tube station. Service was great, but the lift was out of order... My bedroom was on the third floor. 50 steps. Apart this little thing, the rest was great.
Room was tired and scruffy which is sort of ok for the price but clearly their were other residents in the room. A day or two later it was clear I had a dozen or more insect bites.
Verified traveler
Stayed 1 night in Aug 2019
8/10 Good
Tetyana
11 August 2019
Disliked: Room comfort
Correct pour le prix est bien placé
Petit hôtel prix raisonnable
Matelas horrible
Petit déjeuner correct mais à l’heure !!!
Tetyana
Stayed 2 nights in Aug 2019
4/10 Poor
Verified traveler
9 August 2019
Disliked: Cleanliness, amenities
Te klein bed
Badkamer was te klein
Je hoort het als er mensen boven aan het lopen zijn
Verified traveler
Stayed 7 nights in Aug 2019
2/10 Terrible
Verified traveler
9 August 2019
Disliked: Cleanliness, room comfort
Good price and easy access in central London. But I couldn’t sleep by very strong bed bugs. It was nightmare, Bed bugs bites me all part of my bodies.
Staff are nice and location is good. That’s about it everything else was a nightmare. Bathroom is really small which is not a big deal if only it is clean. They gave us used soap with hair on it. The toilet won’t flush properly. The carpet is dirty, the elevator is broken, the stairs is safety hazard. Worst of all the bed bugs, my daughters legs is full of bed bugs bite, I thought it from mosquitoes since we leave the window open cuz there’s no AC until we saw few bed bugs crawling on the sheets. We left in the morning right away. I will not go back or recommend this hotel to anyone
Bra läge men oerhört nergånget hotell . Sängar som flytta på sig när man satt i dom , kändes som att man låg på fjärdarna från sängen , toalett som satt löst samt golv som också var löst . Vid fråga om det fanns något de kunde göra fick jag veta att fe skulle stängs ner om några månader
Ambulanssit ajavat useaan otteeseen ohi koska sairaala on kadun päässä. Yöllä tosin eivät käyttäneet sireenejä lähellä.
Teeveden keitin löytyi muttei mukeja, vain lasi.
Olisin kaivannut huoneeseen myös tv käyttöohjeet ja jonkinlaisen hotellin oman info lehtisen.
Sänky oli mukava ja tv kanavia monta. Suihkun lämmin vesi oli hyvin riittävä vaikka suihkun paine alempi kuin haluaisin.
Pour arriver à la chambre pour 4, il fallait prendre un escalier trés raide. La chambre n'est pas climatisée et donne sur une rue trés bruyante. Impossible de ne pas être réveillé toutes les heures. Propreté de la chambre à revoir, il y avait une bouteille de soda sous le lit quand on est arrivé. Problème de chasse aux toilettes, ils n'ont pas su réparer. Cabine de douche minuscule, impossible de se changer. Literie trés mauvaise, lit à ressort. Déjeuner très léger, thé ou café (imbuvable) et quelques toasts avec confiture. Ne réservez pas dans cet hôtel !
Inicialmente nos pusieron en una habitación que no era como habíamos reservado y en la que no se podían cerrar la ventana ni la puerta de acceso a un patio de luz. Nos quejamos y nos cambiaron a una habitación más acorde a nuestra reserva. Aun así, la puerta de la ducha estaba estropeada y no tenia ningún armario para poner la ropa, solo dos mesitas de noche. El desayuno estaba bien, y la localización del hotel es muy buena, con la estación de metro a 300m y paradas de bus casi en la puerta.
Algunos ruidos por la noche debido al tráfico y ambulancias.