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"Rooms were small and out dated, no in room coffee, little space to walk around in and square corners on furniture is tough on calves, bathroom very cramped and fixtures in need of repair, shower products rack mounted on back wall right where your shoulders are making shower have even less space, no computer station for boarding pass printing, breakfast restaurant is fair my eggs Benedict was good."

"no breakfast , tub backed up, phone broken, cant call room service, mold marks on wall, cold water must run a long time before hot, very far from town"

"The breakfast was delicious and fresh every morning. The room was nice and warm. The water pressure in the shower was excellent. Overall, it was a beautiful historic hotel and provided great service for an affordable price. "

"Very clean room. Property is a little banged up but very clean. Staff was friendly and accommodating. Breakfast was banging! "

"Parking was not necessarily convenient. They had a shared lot with the hotel next door, so we were not able to park near our room. Breakfast was minimal, but nice."

"Breakfast was great"

"Breakfast was fine although ran out of coffee cups one morning and it took until I was finished to replace them. Parking was adequate and seemed safe. But I was disappointed in the cleanliness of my room. I don’t ask for much but I expect when paying $150 each night that someone will wipe down my bathroom and replace the towels. No one did. The staff person said I needed to ask for that service….so I did. It still did not happen. Everyone was friendly but they did not do their job. I stayed at this hotel last year and the service was different and better. It is in a convenient location but may think again next year. At check out no one asked if I was satisfied. "

"The property is great! Convenient to most everything in Charlottesville. I only had two problems with my stay but I will stay there again. First, the heat would not shut off. I couldn’t get it to change to air, auto or off. We ended up opening the windows and that saved the trip. Also, a trash can in or near the bathroom would be helpful. Also a liner in the trash can in the sitting area would be appreciated by guests and housekeeping. It was gross to walk from the bathroom to the sitting area with feminine hygiene products to put in an unlined garbage can - we added a bag btw. Next time I will just move the garbage can nearer to the bathroom and anyone with kitchen trash can make the trip to that can. "

"The check-in was a bit of a challenge because our keycards would not open the door. We drove back to check in desk and they programmed brand new keys and that did not work so we had to call security to let them open the entrance door to the condos. They could not figure out why the door could not be opened, but our condo door opened and we got in. They promised to fix it but never returned, so we went to bed with the entry door unlocked. We ended up having to call again the following day to ask them to fix it. Which they came and did. That second night , we did not get much sleep because a load noise sounded as if was coming from the a boiler room every 20 mins and lasted about 6 seconds would jar us out of our sleep. We didn’t bother to call because we honestly thing they would take care of it so we just waited to leave the following morning. The condo itself was clean and spacious and the appliances worked ok, and the staff was ok. Beautiful property and relaxing atmosphere. Still not sure if we’ll be returning. "