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"I didn’t have much interaction with the staff. She texted me to charge my card and provided a codI didn’t have much interaction with the staff. She texted me to charge my card and provided a code. Yeah, I just didn’t find it convenient when I needed extra towels, so I ended up not getting any. The room was clean, and the pillows were soft, making for a comfortable stay. The bathtub didn’t have a stopper that held water well, but I was still able to enjoy a nice bath. The property itself wasn’t fancy, but that’s understandable since it’s a small mountain town. Overall, it met my needs and suited the moment."

"We love going to Massanutten, but… don’t waste money on the water park until they’ve finished renovating. Full price for half a park… obviously the outdoor portion is closed this time of year, but half of the indoor slides were closed, hot tub was closed as well and the price was not reduced during this time. Also, the activity schedule is more for “wine moms” to waste time while the husband is golfing. They don’t seem to offer much for the kids. The adventure park is “meh” and overpriced as well. "

"The place was ok for the value I paid, sadly the day we checked in and most the second day we did not have any hot water. Called three different times and they didn't seem very worried about it. Also a lot of plugs did not work and the dryer door was holding on by thought and prayers. The place was nice to get outdoors for a bit but very very pricey if you want to do anything and the campfire grill restaurant was very bland and not worth the outrageous prices. They will also hound you to but timeshare while you are there even if you just booked through a third party and are not looking for something like that. It was a ok stay but will be out last. "

"Great value! Simple but well done. The bed was comfortable, the A/C worked almost too well, and the water pressure was just right. Staff was also kind at the front desk. Thanks!"

"The condo was clean and resort was nice. Would have appreciated some lighting on the mountain roads at night. Also if the adults only hot tub at the water park is closed I would recommend making the other hot tub for adults only as that was the main thing I was looking forward to but it was closed."

"The inn staff were friendly. The rooms were clean and quiet. The food in the restaurant was really good, with the best waffle fries. The only improvements I would suggest is a better mattress and pillows and having a better shower curtain that keeps the water in. "

"Ice machine was not working and the TV reception was terrible barely got any channels. Would stay again."

"The breakfast was great. "

"Was just looking for a place to sleep one night with dogs. Room looked clean at first glance but the mirror looked like it hasn’t been cleaned in a year plus fingerprints all over everything that could have been wiped off. Then right when I was heading to bed a cockroach came out from behind the smoke detector. Then saw 2 more before leaving. Definitely wouldn’t stay again. "