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"Our room was charming and immaculately clean. The AC worked well and the soundproofing was exceptional. We could not hear the street noise at all. My only "complaint" is the lack of down or feather pillows. The hotel only has friber-filled and memory foam pillows (king sized). Maybe these are the most common in Europe, but for the price point the hotel should offer feather pillows upon request. The breakfast buffet was reasonably priced and was well-stocked with hot and cold options. ...

"Will visit again "

"Amazing "

"Very easy if you are doing an overnight near the airport. Slightly elevated prices for food and drinks but not too bad "

"Very nice property in convenient location. Fairly close to airport. Walkable area with shopping and restaurants all around. "

"Great VIP experience. Lovely staff. The only thing I would say is that I had an allergic reaction to the scents in the room. The water didn't get as hot as I would like and the A/C didn't get as cold as I would like either. Over all very nice though. If you have allergies to scents I would let them know before arrival. "

"good experience "

"We just stayed there overnight due to an issue with our flight but even though we had a good experience!"

"Great hotel close to the Madrid Airport that offers a free shuttle means you can get some sleep on a long layover at night. I appreciate the option to self check-in online, it saved a few minutes which was perfect to get me to my room and asleep faster."

"The security guard went above and beyond the call of duty to assist me and my elderly mother. The staff at the counter were friendly and provided needed information. "