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"Niko was very welcoming when we checked in - excellent customer service "

"Wonderful service, especially by the breakfast staff Nice hotel, comfortable room Good location Walkable "

"Check in was welcoming and efficient. We even got a glass of prosecco. Had a great meal in the hotel bar. Free mini bar was a great surprise. Awesome view from our balcony. Staff was top notch."

"The room was not huge but it was perfectly designed, with a sitting area, cozy bed niche, and balcony. The decor was lovely. The staff were very helpful at all times. The real treat however was the restaurant — upscale but well worth it, with excellent service and a menu tailored to entertain as well as satisfy. Again, the staff were perfect: friendly, efficient, thoughtful. The location, across from a tram/train hub, is probably the best aspect. Airport in 20 minutes!"

"Very nice room. Staff was curteous and helpful. Enjoyed my stay."

"Ideal location - the hotel is a 5 min walk from the train station. The hotel is very clean, staff are helpful and breakfast is excellent. Highly recommend"

"Excellent location, excellent staff and excellent facilities. Highly recommended. "

" The breakfast was excellent, and the location near the train station and the pier is perfect for travelers who want to explore rather than just stay in the hotel. The rooms are spacious, and the staff are very friendly and helpful. "

"Wonderful hotel. Breathtaking location on Lake Lucerne. Exceptional service and good food. We hated to leave."