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"Beautiful hotel, friendly staff, excellent location."

"Excellent! Staff was absolutely fantastic, friendly and helpful. The breakfast was delicious. The location is perfect. Close to many interesting places. My room was in the basement floor and I loved the quietness. If I visit Edinburgh again, I would definitely stay here again. Thank you."

"Staff were very helpful and friendly! "

"Staff were very pleasant and helpful. Comfy bed and clean room. Breakfast was very busy but we had been warned the time slot was a busy one but not enough room for everyone. "

"Great location and nice lobby. Check in was smooth and the room was comfortable and clean. Would stay here again!"

"This is a beautiful hotel in a fabulous central location. The staff are friendly, helpful and professional. We would definitely stay here again."

"We thoroughly enjoyed our stay! Lovely lounge and dining areas with good food and breakfast. Desk staff were extremely helpful - especially Lewis! ….. it is a tricky place to enter on arrival with luggage as there’s no pull in place and, although there are self opening doors, There are many steps up to the foyer desk with no intercom to alert your need for assistance! However the staff were gracious and immediate with their assistance once asked. We recommend this very well located charming hotel. "

"This hotel was minutes from everything you want to do in Edinburgh, The room was beautiful with a nice view. The staff were very friendly. I would stay at this hotel again. "

"Great stay and beautiful room . Everyone so helpful except for Hannah on reception . She had no customer service and was very abrupt when asked any questions ."