"I DID NOT TAKE THIS TRIP. I CANCELLED AND WAS STILL CHARGED! I HAVE TRIED TO REACH A MANAGER AT THE PROPERTY AND I TRIED TO COMMUNICATE VIA TEXT AS INSTRUCTED TO NO AVAIL. I PHONED THE PROPERTY TO CANCEL AND WAS STILL CHARGED! PLEASE REFUND MY MONEY THANK YOU!"

"Location was great, and also services such as restaurant, front desk were amazing"

"The historic property is located downtown Chicago, walkable from the Loop/metro, to Millennial park, River walk. The Art Museum. But Yiao!! I had a big miscommunication with Expedia. The room turned out to be $750 a night with costs and fees. And did not include breakfast. I don’t know how I missed that the nightly rate was so exorbitant when booking. And really, the room was nothing special, clean but nothing luxurious. I almost had a heart attack when we checked in and learned of...

"The room was very clean but obviously showing jts age-peeling wall paper, broken window shade, semi repairs to the bathroom wall behind the toilet. The stay was excellent t in every other way, but they really should attend to these types of upgrades."

"Great"

"Best"

"The rooms definitely could have been a lot cleaner. The mirrors were smeared and blotchy and dirty, and the bathroom floors look like they haven’t been swept as well as in the bedroom section."

"The location is great. There's so much nearby within walking distance. It's an easy uber drive to Wrigley Stadium and close enought to Cloud gate and river tours. Unfortunately, the elevator was not working during our stay so it meant going up and down 4 flights of stairs. The staff was very friendly! They had just opened a new in house restaurant which is convenient, we just didnt get enough time to try it. "