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A few things.. I stay in 5 star properties a lot. And this is one of the few that allows the public to roam the entire hotel. Most others would require a room key to get on a guest floor.. people not staying there were roaming the halls. I find this a major security issue that really needs to be addressed by you.. this police would seriously affect my staying there in the future.

I loved this hotel, it was our first time to Amelia Island. We have two small kids, ages 5 and 2. Everyone had a blast. Property is awesome. As always the customer service at a Ritz Carlton is above and beyond. The location is great, short drive or uber ride in to downtown. Beach feels secluded. I gave the hotel 5 stars, but there is a couple of things that I thought could be improved or changed. First, as expected there was a resort fee, but there was an additional charge for umbrellas on the...

Please be aware parking is not included in the price

stay was amazing, staff was all very nice and the food at Delfinos was perfect! would definitely stay again

I don’t know who hires the staff, but they know what they’re doing. Every single person was awesome. They’re helpful and very friendly. Only complaint is the same with any high end hotel. You’re quoted and pay in advance for your stay. They also tell you what you will have to pay at the hotel. It was twice as much, and we didn’t do anything to cause the increase.

This is a lovely place to visit

Well kept and clean. Excellent customer service