Find Hotel with a Concierge in Northern Florida, FL

"We went for a family vacation and booked through Hotels.com. I believe we had lower quality rooms because of this. There was sand all over the floor when walking in. The floor was tile with no entry rug to stop it from spreading whenever you came in and out. The rain shower looks nice but there is no way to prevent it from leaking all over the bathroom floor. Mixing water with sand on your feet, you never feel truly clean. Not to mention all the sand that ends up in your bed and they never changed our sheets!! My child was afraid we would get bed bugs! The chest of drawers smelled like mildew so we lived out of our suitcases for 5 days! The storage in the room is terrible. Knowing people will need to hang wet items around, you would think there would be more options in the room to accommodate that. The resort is WAY OVER PRICED. They nickel and dime you for everything! "

"Room clean. Staff very prompt when needing something "

"The room was clean, although a little dated. Water temp in the shower was inconsistent - at times perfectly heated, other times, lukewarm. The view of the Gulf was perfect. The pool was nice, but it took awhile to get towels restocked - we requested and were told they were in the dryer. It was about 1.5 wait to get them. The hotel is not really close to dining, but the pool bar/grill was a great amenity. We walked about one mile to get to the Boardwalk which had a lot of dining options. We used Uber/Lyft to get around and had no problems. The breakfast restaurant was nice and sandwiches/donuts were good. Would like some healthy options (oatmeal/fruit). "