Find Hotel with a Concierge in Northern Vietnam

"Service exceptionnel du personnel, installations propres et petit-déjeuner incroyable ! Nous avons séjourné ici pour notre dernière nuit au Vietnam après avoir voyagé pendant 3 semaines et c'était un vrai régal. Je me sentais malade à mon arrivée et le personnel a été incroyablement compréhensif et serviable ! Ils ont fait d'excellentes recommandations et m'ont aidé à me sentir mieux. Je recommande vraiment de séjourner ici !"

"Breakfast was great Hugh is a wonderful concierge he is calm and profeesional takes time to listen to listen to your needs and takes appropriare measures to facilitate requests Tyson with his upbeat enthusiastic attitude is also quick to look for ways to enhance your stay Friendly and fun to be around I have to mention Tunat la terressa what spot on service and humbling attitude such a great service super knowledge of the dishes and wines Hats off to whomever manages these kind staff members"

"Although there was some noise on from the 10th floor due to some construction in the dining area above our room, it didnt matter so much as it was during the day. The pool is a bit small and only two chairs next to the pool. The Sky Bar was bit of a let down, we only seen it open once in the 10 nights of our stay. but there are so many drinking places within a few minutes walk so wasnt a problem. The Hotel is on a busy main road but there was no noise from it in the room. The location was excellent all major tourist attractions are only a short walk away. The hotel staff were very friendly and always had a smile. When were next in Hanoi i will definatly choose this hotel again"

"Very friendly staff. Hotel was clean. Easy to get around town using Grab"

"Wonderful hotel. Clean, quiet, spa and dining were great too"

"Rooms are spacious and clean, the staff was excellent to deal with, highly recommend. "

"房間超大，環境很舒適"

"The staff truly made my stay enjoyable. I visited to celebrate a birthday, but the day came and went without any special acknowledgment from the hotel—no small gesture like a slice of cake or a card, which was a bit disappointing. That said, the overall experience was still worthy of four stars. A special mention to Trang in the F&B department, who was outstanding and made a real difference to my stay."

"place was very clean "