Find Hotel with a Concierge in Northern Vietnam

I had a really great stay at Signature du Lac. The staff were amazing, the property was lovely, and the food was excellent. I had dinner served at the rooftop bar, which was a nice touch. Breakfast was incredible, and the afternoon tea is definitely worth trying too. I also got a complimentary room upgrade, which was a lovely surprise. The room was wonderful! I’d recommend booking a room with a window, as some rooms don’t have one (this is clearly mentioned when booking). My only complaint...

Wonderful staff and thoughtful service What stood out most about our stay at May De Ville Lumiere was the excellent service. The staff were warm, attentive and proactive in helping us throughout our stay. When we had an early bus and couldn’t stay for breakfast, they thoughtfully packed food for us to take away. We really appreciated that extra care. The room felt a little smaller than we had expected, but to be fair, the size in square metres was clearly listed on Expedia before we booked, so...

Oliver and his staff members were stage most helpful and welcoming from day one. We struggled a few times trying to exchange our US dollars to VND but no luck with any of the local banks. Oliver and his staff were very accommodating with helping us in exchanging enough VND to sustain us for the rest of our stay in Hanoi and continuing to Danang. This is our very first experience in Vietnam and it did not disappoint us. We will come back. Not Hanoi maybe but in a different area of Vietnam....

Cute, clean and service oriented! We enjoyed our stay here. Thank you to the staff for being so friendly and helpful.

The hotel is located in the old town next to all the attractions. The location is great, the hotel is very nice and clean. The breakfast is amazing and the rooftop bar is spectacular. The stuff is very friendly and helpful, Lan speaks good English and always ready to help, she scheduled a 3 days trip for us from A to Z, thank you Lan. I am highly recommend the hotel, the room is clean and comfortable, they are not big but give you everything you need. Shower are great.

My wife and I were overwhelmed by many aspects of our stay - the warm and helpful staff, the condition of our junior suite, the food at the restaurant (breakfast buffet and prix fix lunch) and the overall ambiance. The only problem was that ours was a street facing room and after a late night check-in at 7 am we were blasted out of bed by a loudspeaker broadcasting "community announcements". (This is after all, still a nominally communist country!) Hotel staff felt badly and extended our check...

An excuisite experience all around!

Excellent location. Warm and helpful staff. Lovely rooms. Fabulous breakfast. We would stay again.

Very clean, great food and excellent service provided by all the staffs. Inside the hotel, everything is perfect. But once you step out the hotel, you immediately feel walking into the different world. Dirty, narrow streets occupied by lots of shady houses and small businesses shops. You will probably woke up very early morning by the loud talking from the streets. You probably will hear some old guys singing off key. Now I understand why the hotel provide guests with earplugs. We booked the...

This is the best hotel in Hanoi. Location is excellent. Our room was so quiet we did not hear any of the street noise. Everything was immaculately clean. The staff were so lovely, especially Daria at the front desk - so friendly and helpful. The breakfast was 10/10, so many options at the buffet plus an additional a la cart menu that was all included - eggs made to order, vegetarian bun cha, many Vietnamese options as well as western. Highly recommend!

I stayed here for three nights, and everything was excellent from start to finish. The location is perfect—within walking distance of all the must-see attractions. Breakfast was included with the room, and it was always fresh and delicious. The staff were incredibly friendly and welcoming. A special mention to Peter, who gave me some fantastic recommendations for restaurants and cafes, which truly enhanced my trip. Overall, I strongly recommend this hotel and would absolutely stay here again.!

Very friendly

Amazing place to stay. Good restaurants

Inolvidable

Wonderful property and the best staff ever! They were so kind and helpful. They gave wonderful recommendations and booked our trip to Ha Long Bay. The breakfast was delicious and full of variety. When it was time to leave, they scheduled a car for us and even walked us out. Just an amazing experience overall!

great place, we enjoy it

The hotel is beautiful, the rooms was perfect

Great hotel, charming, spacious and an escape from the motorbikes and thriving hustle and bustle. The staff makes this experience greater then can be described. Stayed here for 4 nights and won't stay anywhere else in Hanoi.