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Clean , good service and great location

One of the nicest Hilton hotels I’ve stayed in yet! I travel a lot for work and often stay in Doubletrees or Garden Inn Hilton hotels. It was expected the hotel to be small, but the layout of the room was nice, had a great view, nice lounge, friendly staff, super clean, and most importantly well maintained property.

The sea view of the room is amazing. It is convenient to transport because there is subway station close to the hotel. And there is a shopping mall nearby. Strongly recommend.

I wished I could have stayed longer. The room was comfortable and service was excellent. I loved the breakfast with its local and international selections. Perfect!!

We are so glad we chose this hotel for our last night in Tokyo. Fantastic staff. Room was spacious with good amenities. Great bed. Blackout shades. Very quiet despite being on a busy street. Just a block away from the nearest train station, and free shuttle to the airport (Haneda).

The huge private garden (like a private park) with 3 story pagoda is incredible and the pools, onsen, sauna and hot tubs are really nice. This was once a Four Seasons Hotel and still now remains one the best classic Ritz Carlton like hotels in Tokyo.

We had the best time. Great staff, everyone was so nice and helpful. The location is amazing, close to everything and trains.

Finding an entrance was somewhat tricky. From Shimbashi station, use the Shiodome exit, turn right to find an escalator up near Tully's coffee, take another escalator to the far right of the plaza next to an Italian restaurant, once on the 3rd floor above the ground, take a skywalk across the street to the building on the right, a news media building on the lower floors. Walk across the 3rd floor to the elevators on the far right, then take the elevators up to the 25th floor labeled Hotel...

Rooms have lots of space, breakfast has variety and onsen is great after a long day of exploring the city

The breakfast was excellent with so many options to choose from.

I recently stayed at villa fontaine premier hotel in Haneda airport and had an absolutely wonderful experience. From the moment I arrived, the staff made me feel incredibly welcome. The check-in process was smooth and efficient, and the staff were always friendly and helpful throughout my stay. The room was spacious, clean, and well-appointed, with all the amenities I could need. The bed was exceptionally comfortable, ensuring I had a restful night’s sleep. I also appreciated the thoughtful...

It is great in an upscale location. There are a lot of shops and restaurants within walking distance. It is 10 minutes walk to the famous Shibuya Crossing.

We had a wonderful stay at Grand Bach. The rooms were unique, quiet, comfortable and clean, and the black out blinds were a lifesaver for helping us get over jet lag. The close walk to great shopping, bars and restaurants was another huge plus. Will be back!

Absolutely lovely hotel with impeccable service and attention to detail. Complimentary beverages in the mini-bar were a very nice touch and the Japanese breakfast was very good. Subway stop was right down the block so very convenient for getting around the city. Not a lot in the immediate area in terms of restaurants but with the subway so close, it was not a problem. Will definitely stay again.

Friendly staff.

The most amazing king size bed we’ve ever seen. 92” wide! Perfectly firm. Great views from 29 floor and up renovated rooms. Amazing shower bath and spacious. Breakfast buffet was excellent and we enjoyed the lounge.

We had a great stay at this hotel. The location is wonderful, and they were very helpful for all our needs.

The room was perfect for my son and I and we really love the view.

If you are looking for a quiet stay, this hotel is in the right location. The staff is very helpful and very friendly. The location is convenient to train stations to any place in Tokyo and easy access to the shinkanse.

Fantastic property. Great location, great staff, fantastic views. As others have noted, there was a slight musty odor in our room (but not anywhere else). Not strong enough to be annoying, but you do notice it when entering the room and then quickly forget about it. Staff are super nice and kept everything clean and orderly. Breakfast buffet is very nice. Self serv amenities is simply a fantastic idea the industry should embrace. Will definitely return.