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Clean , good service and great location

One of the nicest Hilton hotels I’ve stayed in yet! I travel a lot for work and often stay in Doubletrees or Garden Inn Hilton hotels. It was expected the hotel to be small, but the layout of the room was nice, had a great view, nice lounge, friendly staff, super clean, and most importantly well maintained property.

The sea view of the room is amazing. It is convenient to transport because there is subway station close to the hotel. And there is a shopping mall nearby. Strongly recommend.

Great location and friendly staff! Loved my stay!

I wished I could have stayed longer. The room was comfortable and service was excellent. I loved the breakfast with its local and international selections. Perfect!!

Close to train stations, walking distance to Statue of Liberty and malls. Comfortable beds, clean, friendly staff and quiet area- although most Japanese are quiet and respectful by nature

We are so glad we chose this hotel for our last night in Tokyo. Fantastic staff. Room was spacious with good amenities. Great bed. Blackout shades. Very quiet despite being on a busy street. Just a block away from the nearest train station, and free shuttle to the airport (Haneda).

Rooms have lots of space, breakfast has variety and onsen is great after a long day of exploring the city

The breakfast was excellent with so many options to choose from.

Hotel connected to large mall. 6 - 8 minute walk to 2 different train lines. Lobby of hotel is on 2nd floor and little difficult to find. Free shuttle from mall to higashi ginza, ginza, and haneda terminal 3. 1 train station away from toyosu senkyaku banrai and fish auction.

I loved this little gem of a hotel. The staff is lovely and the hotel is affordable and really clean. The walls are also super thick so you don’t hear the baseball games that might happen across the street. I also loved the location. The street is quiet but metro close and so many places walkable. I’ll certainly stay here again,

Our stay at Hotel Niwa made our Japan trip exceptional! As American travelers in our early 30s, we found this place to be a gem in Tokyo. The hotel's ambiance was simply beautiful, and the rooms were surprisingly spacious for a city known for compact spaces. Its prime location, just a 5-minute walk from a JR line, made navigating Tokyo incredibly convenient. Plus, being within walking distance of fantastic restaurants and yes, even the indispensable 7-11s, added immense value to our stay. The...

1 min. from the underground station and 1 stop to Haneda Airport terminal 3 . Very convenient for early flight , nice italian restaurant ang good food.

Friendly staff.

First stayed in Hotel Metropolitan Kawasaki in 2024, only knowing it was near the train station. Stayed again in 2025 knowing what I know now — and will certainly stay here again in the future. The property was surprisingly spacious, clean, and modern. The hotel amenities (ex. laundry room, fitness, etc.) were the icing on top. But the service is the true slice of cake here. The staff are friendly and accommodating - very approachable and polite. They didn't care that we didn't speak Japanese;...

Compact as you’d expect in Tokyo area but jam packed with all the essentials. Location is great being steps away from the subway station and a 10 min walk from Shinagawa Station.(direct Narita Express train from the international airport) There is also a convenience store right around the corner as well as a grocery store near by. They offer a breakfast buffet for a fee as well. We made this hotel our home for 3 days, but would have been pretty comfortable even for a week. We will keep this...

This was a well-maintained hotel with wonderful staff. The room itself was lovely and has great amenities. The 3 twin room was surprisingly spacious for 3 people. The on-premises restaurant was great too. The location is quiet and spacious which is a nice change from the surrounding metro area. It is literally next to a train station so transit is a breeze. My only real complaint is that the laundry facility was too small. There were often 2 hour lines of folks waiting to get loads...

The room was perfect for my son and I and we really love the view.

Right next to the train station and Shinkansen if you need to catch that.

Great location in Shinjuku and easy access to surrounding areas. Relatively close to Shinjuku station and not a far walk. Laundry is in the unit and the staff changes out towels and makes the beds every day. They also provide extra detergent pods if you run low. Check-in and check-out were very easy. Highly recommend this hotel.