Apartments in Ottawa County

"Room was not cleaned by maids before we got there. Bed was slept in and not made, dirty towels on the floor, dirty towels in the tub, trash full. Front desk offered to move us to the second floor with a regular tub instead of the jacuzzi. I specifically needed a first floor room, so I asked about having the room cleaned instead. Maid staff had gone home from the day, so I had to change the linens myself and clean up the other person’s mess. The jets on the “jacuzzi” didn’t even work and the drain release was broken. "

"Hard a very nice stay with family. "

"You get what you pay for"

"Very helpful staff, good breakfast options, and huge rooms."

"The hotel itself is fine, especially for the price. We had a major issue with the front desk staff. My son and I were attempting to purchase an ice cream from a freezer in the lobby. The desk clerk accused my son of stealing an ice cream and placing it in the pocket of his swim trunks. It was absurd. It did not happen. But he insisted and even made my son turn his pockets inside out in the middle of the lobby with others around. It was completely false, baseless, and humiliating. I was furious but just kept my cool and paid for our two $3 ice cream bars and left. My 11-year-old son was upset and embarrassed. I have no idea what the young man was thinking. He seemed a bit awkward during the check in process, but I didn't think much of it. But the ice cream episode was totally unacceptable. It's unfortunate because it totally tainted a good weekend for our family and an otherwise pleasant experience."

"This property is newer and well kept. The staff are helpful and friendly. This was my second time to stay here. It was fabulous once again."

"Pool was left pretty messy but rest of hotel was great"

"Clean room, very friendly staff, well designed bathroom, excellent breakfast"

"Yes everything was as said,thank you for a nice time, staff was awesome. "