"The rooms had no fridge. There are no plugs near the beds. No air conditioner. Shampoo but no conditioner."

"Dommage qu'il n'y a de climatisation, vu la canicule que nous avons connu mais heureusement que le personnel a ouvert la fenêtre dans la soirée pour faire de l'air dans la chambre, qui est spacieuse. Du coup, il y a quand même du bruit de la circulation qui gêne un peu le sommeil donc il faut prévoir des bouchons d'oreilles !"

"Friendly and helpful staff and relish English breakfast!!!"

"I had stayed at this hotel many years ago during several of my trips to the UK. This hotel has gone through some renovations that have improved the property. However, it depends on which room you get assigned to. Some of the rooms have not undergone any renovations for some time (like the 8th floor rooms). However, the accomodations, for the most part, were fine."

"Very good"

"Amazing location, super clean room and amazing staff. It’s literally a 10 minute walk from Euston and 10 second walk from Russell Square station. There’s amazing bakeries (fortitude!) near by as well as a few supermarkets. It can be a bit loud at night but it’s only for a short amount of time and a sound machine will drown that out."