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"Excellent service. Great room. Front desk all staff were courteous and very helpful specially Turi Food / breakfast could be improved. Room service was great. Overall excellent. "

"Bintan Cassia has never failed my stays ever since from 2019 I visited the resort in total of 8 times. Their customer services are excellent, staffs are very friendly everywhere within the compound. The place is always so well upkeep, a feeling that I have visited a brand new resort always. I never grow tired of visiting Cassia Bintan and will always be my prior choice! "

"The service and hospitality of the hotel is top-notch! It has many facilities for young kids."

"Amazing stay. Staff are friendly as usual, place are clean."

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"Tranquility, the view, and the hospitality and service of the staff in the resort. Quite far from city centre, but expensive food (though the food in Pantai is good & worth the money paid) and a lot of mosquitoes and lizards in the property. The state and condition of the furnishing and villa could have been maintained better, but otherwise had a memorable stay in the property. "

"Good property, especially for families. Very good beach, and courteous staff"

"Rooms are clean and comfortable. The grounds are well maintained and the surroundings are quite beautiful. There are only two dining choices on weekdays and there many things to do during the day as the city and towns are not close and there are no interesting places to visit nearby. It's great if you want to sit around the pool all day, but not if you want to get out and see things."

"Nil"