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"Fantastic hotel, you can’t get a better location for touring central London. View from the lobby is straight over Westminster Bridge, to parliament and Big Ben. Few minutes walk to London Eye. The lifts, reception and corridors are quite dark and dimly lit, in order to give a certain ambience, which makes it a little difficult to see where to hold your key card/phone to activate the lift and open your bedroom door. (But looks very stylish!). Checking-in at reception desks, while looking very sleek and professional, seems to take an age. Typically taking 20 minutes per guest, even though the reservations are pre-booked. I just don’t understand what they need to tap in on the computer that takes so long. But in contrast, checking out was instant, just clicking a button on the app. Swimming pool was great, but you have to book a 30 minute time slot in advance, and can only book one slot per day. Left luggage facilities are fantastic. We left out bags there both ahead of check-in, and after check-out, do that we were free to wander around London without struggling with heavy bags. Would definitely recommend. If this hotel is too pricey, there are a few Premier Inns nearby. You cannot beat this location. "

"Great location at reasonable price for London. Great staff and facilities were very good over all(clean, and good hot shower). Comfortable clean bed. Only slight drawback was room furniture is dated and worn. "

"Location is the rest "

"Excellent hotel to rest before a long flight. Bar served food late which was a plus. "

"Great location and easy access from lhr. Two tips. Don’t bother with hotel hoppa bus. Useless, late, detour takes forever to get to Hyatt. Opt for U3 London transport bus from lhr. Very frequent, only 3 stops and cheap. For North American travellers you are asked to open a « tab » at check in. You just don’t give your credit card number and expect to get charged on it for everything like in the U.S. Got into some frustrating situations with receptionist sall over the UK over this. "

"Wonderful location. Not far from two Tube stations and the tourist buses. Also, Hyde Park was absolutely beautiful. Hotel was clean, quiet, and had a really nice buffet breakfast."

"Nice place to stay in the heart of London! Close to a lot of major attractions!"

"Nice hotel close to Paddington. Staff were excellent and very helpful especially Umair the man at the desk! "

"The location was great. "