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"Great clean environment. Felt like luxury."

"The hotel is very well maintained. The staff are very client focussed. I mentioned one morning that the hot water in the shower was a little too cool. The next morning, Bashir asked me if the water temperature was good. What service!"

"Breakfast was amazing, view was fantastic, dining was exceptional for other meals as well. Kind staff quick elevators. Parking was close."

"Jetted hot tub has only a max time of 15 mins. Which is very annoying, as you have to get up from the tub and walk to timer to set every 15 mins. Location of the hotel is the best part, its close to many restaurants & ammenities."

"Love my time here and the view was amazing and that place was very relaxing"

"A really great hotel. Large rooms. Comfortable bed. We'll situated close to the Avalon Theatre and Fallsview Casino. Did a nice walk in the morning to see The Falls. Would 100% stay here again."

"We booked when it was still Embassy Suites by Hilton. So when we arrived there are floors still being renovated and some hammering and drilling started at 06.30 and 7am. The breakfast included in our rate, wasn't great and the additional costs for what you got weren't amazing either, to the point we went out and bought breakfast 2 of the 3 mornings we stayed. The service at breakfast was slow and chaotic, dirty plates left on tables to be cleared, it felt like staff didn't really know what they should be doing. Breakfast is held in the STK restaurant, we ate in STK for dinner on the 1st night, the food was ok but over priced for what we got, fillet steak and lobster $143 the lobster was cold, the only side (which the manager told me was a garnish!) Were 2 very hard carrots and 1 stem broccoli. Our server Kyle was very good. Front desk, bell desk and room staff were all very good and very helpful. The onsite guest laundry is very good and the extra cost is reasonable. Pool was a good size and onsite TGIs was great."

"Overall hotel is very nice and clean. Reception personal welcomed us highly professional, check in/out was quick and easy. Room clean, bright, with everything what you need during your stay. Our room was on 11 floor and had a beautiful view on Niagara River, Skylon Tower and Clifton Hill. Housekeeping personnel cleaned room while we were out, replaced everything in the room. We have been always asked if we need anything during our stay. The only negative thing about our stay, that hotel management should be more transparent about housing long term events and guest with kids who run around hotel, swim in the pool without proper supervision. We came also with child and understanding when kids around. But pool area and hot tub wasn't in good condition, was very noisy for enjoyment. We would definitely stay here again if hotel will be in more quiet state. "

"Staff were very welcoming and helpful. Rooms were great! "