Guest Houses in Rockbridge County

"Before arriving at the hotel, I tried calling about 25 times because of urgent personal issues, but no one answered. When I finally checked in, I noticed that the hotel was old and had a musty odor that was poorly masked by an air freshener. I confronted the front desk agent about my attempts to reach them. They informed me that the previous shift had turned off the phones, and they were unaware of the situation. I also contacted my third-party vendors who handled my reservations, but they insisted that they could do nothing regarding the hotel’s lack of communication. Overall, this was unequivocally the worst experience I’ve ever had."

"Parking was the only issue if you come in late, but it was manageable unless you have difficulty walking a little ways (in the dark)."

"Property is clean, beautiful, and convenient to downtown shops and restaurants."

"Convenient place to stay, especially with a dog. Bed comfortable; hot shower & ice machine. Parking just outside room made unpacking/packing easy."

"Didn't eat there. Parking was fine."

"Paid a premium for 2 nights (at over $300+ per night). Check in was at 4 pm, and room wasn’t ready until 5:45 pm. Front desk said they were understaffed. Got to room and it wasn’t clean - bathroom had all sorts of hair and huge crumbs on floor. Toilet barely flushed. Shower curtain was filthy and moldy. Vanity storage shelf had dirt all over. A dresser drawer had tons of food and items still in it (chips, loaf of bread, pills)! The upstairs hallway which is all outdoors was so gross. Definitely needed to be vacuumed and cleaned. We left after the first night. Too gross to stay there. Would not return."

"This is a beautiful historic inn. Shout out to Sandra, Brett and Veronica in the spa which is peaceful and well stocked. Robes are grubby looking but very warm whuch was needed. There was a scheduling mix up but the staff worked quickly to compensate for the inconveience. The check in desk was often busy. Lots of standing around and trying to fill out forms in a flimsy folder. Better to have a clip board. Spa was very clean. In the hotel, I saw room service trays and cleaning cloths left out. The room itself was clean and small but the desk was seriously scuffed. Not expected given such an expensive room. Nice size closet. Restaurants were all good but pricey. And it was not always clear which places were open. Signage in the lobby would help. The concierge desk had a trainee and was the one who did nit actually confirm our spa appointments correctly. We had booked a hike which was a definite highlight with Cooper. We also enjoyed the history tour. No good shuttle arrangements given we arrived by train. It ended up being $150 one way to get to Clifton Forge. The 260th birthday daily celebration was a treat with live pianomusic"

"basic breakfast, clean rooms, nice staff"

"The breakfast menu could have been better. I had no problem parking. It was safe. "