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"Prima locatie midden in de stad"

"Styling of hotel was very good and location great especially if you are taking a cruise. Room was clean but shampoo and gel were empty and they could clean the towel bar and tissue holder. Other than that the staff was friendly and they did accommodate an early check-in for us."

"I booked this hotel specifically for the pool. Imagine how I felt when they told me it was out of service from the day I arrived. And of course, it went back in function two days after so the day of my checkout, at 5PM. It felt like a really bad joke, especially when the reception staff told me that "anyway it's a paying service and it's not free", really professional. I checked and I was really hard to find (seems totally free on all the front pages of booking sites, no mention that's it's not...

"We arrived in Rotterdam on one of the hottest days in Europe. The reception was very friendly and even in the heat they were real troopers. (Note: No air conditioning in the lobby but really good air in the rooms). The hotel is right next to the cruise terminal and very handy if you are catching a cruise ship."

"Location was great (although a bit challenging to find at first). Room was a bit dirty (there was something under the duvet that looked like food crumbs near the foot of the bed and there were hairs on the bed too)."

"Great location, clean room and comfortable bed. Unfortunately front desk service was not welcoming nor helpful."

"time to replace the older USB sockets with newer high power usb c sockets. Aside of this, it is perhaps helpful if you put up at least 1 universal adaptor socket already as you have a number of corporate travellers"

"I booked a superior room and I was placed in a room with a big box in the middle making the room small I could find the fridge and their was not even a bottle of water in the room. Then we had to be evacuated from the hotel without any suggestions on where we should book. I had to walk down 9 floors with my heavy suitcase to find out what’s happening. The staff tried their best but the process was not working I was very disappointed with my stay this time I booked 2 years ago and had no fault....

"A fitness room would be lovely"

"Cool location on a docked cruise ship"