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"Friendly staff"

"The size of the rooms and the amenities are excellent. Nice pool and restaurant. Convenient location and hotel shuttle to Mall of Asia. But the outstanding service of the staff, including the attendants, housekeeping, and restaurant staff, set the Heritage apart from other hotels. If you are visiting from abroad, you will especially appreciate help with baggage and arranging transportation."

"Hotel is very clean. I love that our room had hardwood floors which is much better for my allergies. Staff is very friendly and helpful. We are very happy with our stay and actually decided to stay here again towards the end of our trip."

"Location is in the heart of Makati. Staffs are nice. Food is great."

"My go to spot in Makati. Not as nice as its sister hotel, the The Grand, but a great hotel for the price. Friendly staff and nice rooms. "

"Exceptional accommodation at Dusit Thani Makati. Staff are extra courteous and hospitable. Breakfast buffet went beyond my expectations in terms of the amount of options and taste. Super appreciate Miguel at front desk who allowed me to check out late due to my delayed flight. Will be back for sure!"

"The place is very nice and the stuff are very helpful and very kind I would probably be back. Here"

"Centrally located, well-maintained property with excellent, friendly staff. Very clean, good breakfast, and lots of restaurants and shopping within walking distance"

"Excellent staff, wonderful service, very attentive. Fun vibe, great breakfast buffet, outstanding personals service at every turn! "