Search Cottages in Shanklin

"This hotel is well situated and the reception and bar areas are top class. The staff also are not to be faulted, providing a warm welcome and nothing too much trouble. The bedroom and decor however, leave much to be improved upon. Poor paint finishing, a wash basin in the main bedroom area separate from the shower and toilet, a dreadfully weak shower and a strange pump noise going on throughout the day/night intermittently. All easily remedied which would make this welcoming hotel one of the best in Shanklin I reckon."

"Breakfast was nice, except the bacon, which was overcooked and chewy, possibly as a result of being out too long. Everything else was fine and, as it's a buffet, you can help yourself to whatever you want. The room was OK, although the bathroom is rather compact; I wouldn't want to have to towel dry myself with the bathroom door closed. These are minor issues, though. The staff were all very polite and helpful and everything was clean."

"Lovely stay again ,we will be back"

"I had a truly lovely stay at this hotel. From the moment I arrived, the staff were incredibly warm, welcoming, and attentive. Nothing ever felt like too much trouble, and their friendly approach really made the whole experience feel special and relaxed. The room itself was spotless and beautifully maintained. Everything was clean, fresh, and comfortable, which made it easy to settle in and enjoy the stay. It’s clear that a lot of care goes into keeping the rooms to such a high standard. Overall, I couldn’t have asked for a better experience. The combination of such kind, helpful staff and a clean, comfortable room made my stay thoroughly enjoyable, and I would happily return again."

"Absolutely unprofessional and rude behavior of member of staff at reception in the 01 may morning. Will not recommend to deal with this hotel if that is work related stay. A member of staff was inadequate and incompetent. Refusing to provide with a room invoice, where i have paid DIRECTLY to reception on my check in, blindly arguing with people from abroad whos primary language is not English. And in fact being wrong in a situation he created."

"Parking ok"

"All was as expected"

"Friendly staff, always with the service"

"We had no view of the beach, our stay was mostly pleasant but the noise at night was distracting. Loud doors slamming and dogs barking due to the loud sudden noises of how heavy the doors close."