Chalets in Shimotakai District

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"The hotel was just a short walk to Nagano Station. The staff was very friendly throughout our stay. We had the Grand Queen Room on the upper floor. As promised we had a massage chair and a nice view of the city. The breakfast service offered an extensive selection of delicious food. The complimentary sake tasting and baked products were very much appreciated. Thoroughly enjoyed our stay here."

"Hotel staff: ⭐️⭐️⭐️⭐️⭐️ The location: ⭐️⭐️⭐️⭐️⭐️ The room: ⭐️⭐️⭐️⭐️"

"I want to send a huge thanks to the staff who drove me to the train station. The food there was amazing too! Great bed and room."

"Great location and recommend."

"A large hotel with a ton of guests. Great hotel and great staff. Only feedback would be for the hotel to create more dinner and breakfast “start times” to avoid the massive rushes in the dining area that created a feeding frenzy with some disgruntled people. Seemed unlike most Japanese experiences. "

"Standard rooms were a little on the small side but great for a short stay, conveniently located for trains and buses, would recommend staying here"

"Great location and ski in ski out. Small but comfortable room for family of 4, Onsen is a blessing! It’s a little tired, super busy hotel. Outrageously priced buffet dinner, go elsewhere. Free shuttle makes that easy, but make sure you book all offsite options. "

"If I could give 6 stars I would. This place and its staff were amazing. Our room had a private spring fed tub in the room, a sauna, a massage chair and tons of space. The pictures didn't do it justice. The staff was crazy attentive, served us an impressive breakfast and was helpful every step of the way. We would 100% stay again. I haven't been this wowed by a hotel in a long time but they blew away our expectations. This hotel was the perfect blend of Japanese style mixed with some of the western conveniences we were looking for."