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"The room was properly kept."

"The room was a perfect size and not too small. The staff were extremely helpful. If you select the breakfast there get there at 6:25am. The restaurant gets extremely packed. Other than that, I will be using this hotel again for future visits."

"Excellent hotel"

"First impressions: nice vibe with lounge and music, restaurant and bakery on main/first floor. Rooms are small even though we booked a deluxe room with 4 beds. There were no room for luggage except under your beds, small seating area in middle of 4 beds. Room was dark and felt cramped. Location was ok but not in downtown Shinjuku. It’s further away and about 15 min walk to train station. We did eat at the bakery twice for convenience. Food was good and price was ok. We are in the hotel restaurant our last night there for happy hour (Waygu burgers, fries and curry). Food and drinks were very good (we had sangria which was one of tge best I’ve had. ‘T husband has beer and gin and tonic which were also very good. Also, we did see homeless camps on our walks go tge train station. It was o my a few and they kept to themselves, but something to note. Would recommend for a short stay (we stayed 3 nights) but not longer. I would recommend staying closer to downtown and closer to train station"

"Was a fabulous hotel - we stayed in room 4131 premier grand which has access to club lounge on 45 and 47 floor - both with snacks and alcohol - also free breakfast - our room was right in front of the Tokyo Tokyo building which has a fabulous light show every night !! The staff was fabulous !! Highly recommend"

"I used the coffee bar and tried coffee and pastries. Both were good. "

"We had a very good experience. The staff was very friendly and helpful. Very good breakfast choices"

"Great spot. Can’t beat the price!!!"

"So so good. Do it"