Find all hotels by Independent in Shinjuku

"The hotel is in a great location if you’re interested in a bit of night life. But for everything else I would skip it. The rooms are very small, not very clean and feel quite dated. The elevators get filled up during check out and could take 30mins before you can escape (no stairs). Unless you really NEED to stay here, don’t."

"The staff had excellent customer service, helpful, and friendly. We were given fresh towels every day even if we didnt request our room to be serviced. The laundry facility was great and the air conditioning was good. Would definitely recommend this hotel and would stay here again"

"Clean room. Breakfast buffet 9/10. Perfect location nearby the train station."

"The room was clean and the staff were friendly. Centrally located and convenient."

"Breakfast was great with variety. The hotel was very clean and the staff was very friendly. Kid friendly hotel within great walking distance of shopping and attractions."

"Hotel was very conveniently close to the main Shinjuku train terminal which meant hoping on local or main subway lines was fast and convenient. Hotel room was spacious with a nice shower and bath. My two biggest gripes about the hotel are the lack of Gym and no room service. I guess because there are a million options at your front door it doesn’t make much sense to offer that room service but as I fell ill for a few days I really didn’t want to get out of bed and track down food. Regarding the GYM they mentioned a nearby gym where you can buy daily or weekly passes. Sorry but the notion I should have to pay for a separate package and leave the hotel to go exercise is sad. Especially with the traffic this hotel is dealing with."

"The staff were excellent, the check in process was smooth and quick. The hotel itself was the nicest hotel our entire trip. It was our honeymoon so the staff decided to write us a nice letter congratulating us and well wishes. Overall the hotel is super nice, the 7/11 on the basement level was a huge plus. Would recommend anyone ! 11/10 stars "

"Clean and spacious room and nice bed. Would have liked controlled air conditioning. Bathrooms were clean and good."

"The hotel was little further than i expected from main station especially wheelchair accessible or stroller lifts. The rooms were very tight and dated which was a contrast to all other areas in hotel."