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"Large, clean, simple room, shuttle van to the airport a great service. Only suggestion is to start the breakfast service earlier, say 5.30, so those on the first 6.10am airport shuttle have time to eat."

"Very nice breakfast "

"I couldn’t have asked for a better stay! We loved every minute of our stay at Ten yu. The staff were very accommodating and friendly, the room was excellent with all the amenities you didn’t even know you needed. We loved the onsen and especially the 6th floor one. What an experience! I also really loved all their shower products. My hair has never been so shiny and soft! Where can I buy them please?? The free ice cream and the biscuits were excellent provision. The breakfast and dinner at the Buffett were great with lots of choice but I would prefer if they had some different options every day. If you are trying to pack light, don’t worry about carrying make up remover, face wash, razors, hairbrush and even pyjamas or clothes! They provide you with everything including a kimono you can use to walk around property and even during dinner. My only slight issue was that I was supposed to have a food and drink credit which I asked for and they said that as I have dinner included they would provide it with dinner. Well the dinner already had drinks included and they offered us a glass of sparkling wine in addition. I would have preferred to have the choice to use my credit for the lounge to have some cocktails. Overall, extremely satisfied with our stay!"

"Fantastic location for cruise ship departures. Our view was amazing. Staff was extremely friendly. "

"Cloae to airport with free shuttle convenient for early flights. Clean and spacious rooms, great restaurants and amenities."

"Good location. "

"Clean room. Convenient location. Excellent staff service. Great hotel overall in all areas."

"Excellent staff and housekeeping throughout our stay. Amazing breakfast too. Shopping malls and train station was easy to get to due to its close proximity."

"Not much English speaking - one mean concierge lady, dismal dated room and no breakfast?! Good stuff: great view, "