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"If you are in the vicinity you must pay this hotel a visit. Close to A1. Tonnes of parking. Beautiful grounds and the castle is packed with history. Lots of ancient features kept and lovely that this is still a working property. The castle is wonderful and the vibe is chilled. Was thrilled to get an upgrade and the reception guy was super helpful and welcoming. Can’t believe I’m so late to this party!!"

"Great location in center of newcastle"

"Cold room heating not working properly, hotel knew about this yet sold us the room. Hotel very anti-family with regard to use of pool. Unless you wish to use the pool as a family very early in the morning or in the you have no chance of using pool. Hotel doesn’t tell you this until after check in not at booking. "

"All ok. Will continue to stay here even though you now have to pay extra for the gym. "

"Good mostly clean hotel in a handy location. Room was beginning to look a little tired around the edges. Next to the Metrocentre and many shops and restaurants including a handy Toby Carvery for good value breakfast!"

"Friendly staff and "

"Room was clean as expected with a large comfy bed, we ate in the restaurant which was really good and would highly recommend, close to terminal however the parking is £25 overnight at the hotel, we decided to stay the night before our flight last minute, so be aware of the parking charge. "

"Good experience. Would happily return. "

"Beautiful room, decorated to a high standard. Staff are always helpful and friendly. Easy to use parking area really close by and the breakfast is great!! "