South Zone Vacations

"My husband and I went to celebrate our 26th wedding anniversary, it was our first time staying at a 5 diamond resort and we are extremely impressed! All the staff were amazing and made us feel welcome throughout our entire stay. Delicious food on all their restaurants, however our favorite one was the Peruvian restaurant Misika. All the amenities were amazing. Will definitely be back."

"Lots of construction."

"Just want to mention you need to upgrade some stuff in rooms.... the cleaning was not the greatest....I was kind chock how rooms smell and how the under sheets have mold. Right on all sides I check both beds and same... Staff was great and food was 9/10 . Suggestions for pool need snack around and better snacks at the bar...popcorn and tortilla chips come on.... We had a fabulous view and food...but yes needs some upgradesm"

"When deciding on a place to stay, we will always go by the star rating. Grand Park Royal Puerto Vallarta was 4 Stars. This is so far from the truth I would maybe rate the hotel a 2 Stars. From the beginning to end the experience was a nightmare when we arrived while checking nothing was explained to us, no maps or explanation of the facilities, or Premiere benefits, which were absolutely none!!! We had a Premiere room and bracelet, but the experience didn't reflect that at any time. No special...

"We stayed for 2 weeks this trip. Blanca was very attentive and kept our room clean. Martha, Jesus and all the kitchen staff are excellent. Lalo is very friendly and willing to answer questions. If you need a blender or whatever just ask! I had seen negative reviews from when we were there in February from entitled people who were rude to us while we were staying and made issues with all other guests. I would put little faith in that review. The pool was sparkling blue and inviting. Short walk...

"Best possible view of the ocean, it’s like being on a cruise ship balcony, you can almost reach out and touch it, lots of sea life, like an aquarium. "

"Beach was great, pool was hot. Staff was ok, room service food was horrible. Room service to clean the room was horrible"