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"Newly refurbished, still a few problems. Light on desk not working, no mirror for ladies to see when drying hair but told they were arriving that day. Difficult working the shower. Had to call for assistance so need instructions on the door of how’s to turn on and off and direct to overhead or hand held. Otherwise very satisfied with the hotel. Staff were very helpful and friendly. A delicious breakfast. We have stayed there before and would so so again."

"Stayed here with my daughter, while my husband was in nearby hospital, the receptionist couldn't have been more helpful and meals and service were great. It is set in lovely grounds. Would definitely recommend. "

"Staff very pleasant. All items in the room worked. Food reasonably priced"

"Staff very friendly lovely comfortable accommodation great spa facilities with definitely go again "

"Nice and friendly staff decent size room and facilities I'm 6ft 4 and 18 stone so bed was a little small but doesn't reflect how pleasant stay was and a full breakfast as well would deffo stay again"

"Sabrina on the front desk is always welcoming, all staff friendly "

"They made an efford to keep our bicycles Safe."

"Liked the free weekend parking , ease of check in although bit later than anticipated ( nothing to do with guesthouse) room was fine, and we were informed by staff re the likelihood of some noise due to a live band performing in the pub, we were aware of exterior noise but it was not overly loud and didnt prevent sleep. Plenty of stairs to navigate as room 11 is on top floor but otherwise a pleasant overnight stop. Suited our purpose as close to Seven Kings station on the Elizabeth Line just 5...

"Fabulous, our room 402 had a huge balcony with views over the estuary and of the pier. Staff were very friendly and attentive, evening meal of sharing steak was cooked exactly as we like it and breakfast was also very nice, highly recommend the full English for the hungry or sausage muffin. The location is also great, up on the cliff away from the noise but only a short walk to the lift and no more than 5 minutes walk to the pier. My only suggestions to make this perfect would be to make a...

"staff was very friendly and helpfull"