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"The staff were very kind and professional. The place was very clean and comfortable."

"The Hotel is next to everything great location."

"Great hotel in Stratford. Very handy for shopping or events and close to all transport links. Great coffee shop in foyer. Rooms are comfy and a good night sleep is almost a guarantee - I’d love the pillows at home, but wifi is spotty in areas. If you use digital check in and departure you have no interaction or contact with staff which means that unless you have a request or a need to speak to them there is little customer interaction in this area. Detracts from customer experience but an efficient check in and check out experience so depends on your preferences. Price is very competitive with more budget hotels in the area depending on if events are on or not - I would stay here every time over premier inn or travel lodge given the price point, facilities etc. Toiletries in room are really good! Rooms are styled well. "

"Had a comfortable night. Good price"

"Overall excellent experience Unfortunately restaurant service on the Sunday evening was slow and we had to find team members to request drinks and chase up food "

"Loved the rooms the service the breakfast was excellent and so near to the airport. We had a beautiful stay thank you so much, happy to say we would recommend and stay again."

"Novotel is my airport hotel of choice. Genuinely friendly and helpful team members. Everywhere is clean and smells fresh. The rooms are also very clean, quiet and well equipped with iron/ironing board, hairdryer and coffee/tea making facilities. Beds are comfy, with nice soft bedding - a great nights sleep. The shower has great pressure, the toiletries smell divine and the towels are fluffy. Shuttle bus to and from the airport is great and runs very regularly (£4pp each way). I always look forward to staying at Novotel Stansted - wether it’s the night before my holiday, or the night I return. "

"All the staff were excellent and made you feel welcome."

"I liked the hotel, it is easily accessible, tidy and quiet. "