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"Clean room, very courteous staff. They help you with your luggage in and out of the stay"

"Great sized room. Onsen was great."

"Very authentic experience, especially the dinner, the onsen and the rooms. The staff is very friendly."

"Onsen is great!!"

"Fantastic!"

"Check-in was great, nice to sit and relax. Room was spacious and well laid-out."

"Beautiful hotel with a great view of mount Fuji! We stayed there 2 nights and enjoyed the day biking around kawaguchiko. Made for a good break after spending a few days in the busy city of Tokyo. "

"Excellent staff, beautiful traditional inn, delicious meals, and relaxing personal onsen and rooms. Highly recommend to all. Would go back on a future trip. "

"Very nice especially the buffet dinner. The onsen provide towels for users. Staff very helpful to take photo at the lobby foot onsen. "