Search Villas in Sun City Center

"I left the same day. The smell was unbearable ans mildew in the shower door"

"Pay for parking, pay for internet, pay for breakfast. Room was dirty, no one made the beds the entire stay or changed out the towels, pool was nasty, covered area was falling apart, almost face planted on the steps because they were broken. No towels for pool, no water in lobby, always empty. The lobby was the only thing that was nice (minus the water) as an honors member and former employee, I am shocked at the last couple of days I’ve had at Hilton’s at how bad they have been. Kind of embarrassed."

"Good !!"

"Breakfast was good"

"Bugs everywhere all over the lobby floor, and they just sat there and did nothing and I mean dead and alive bugs all over. Had bugs crawling under our door and flying all outside of it. Couch was dirty you can tell it wasn’t really cleaned I think because we wanted to check I. Early which is still no excuse. "

"elevators not working, pool closed for renovations,noicy hallways ,only one electric charger for cars and always not available."

"Not up to standard"

"Clean and quiet"

"The hotel itself was fairly nice overall. The property was very clean, and the rooms were immaculate and well designed. My favorite feature was definitely the kitchenette setup with the microwave and full-size refrigerator, which made the stay much more comfortable for families. The staff was kind and helpful throughout the stay. While customer service was good, I do think a little more enthusiasm and warmth from the team would have elevated the experience. One downside was the TV setup. There were no direct Netflix or Prime Video options through the remote, although you could cast to the television, which was helpful. The biggest issue, however, was the pool. We specifically chose this hotel because it had a pool for our kids, only to arrive and find out that it was broken and inaccessible for the entire weekend. Unfortunately, the pool is one of the hotel’s primary amenities, so this was extremely disappointing and significantly impacted our stay, especially since the kids ended up spending most of the trip confined to the room. I understand that unexpected maintenance issues happen, but when a major amenity is unavailable for an entire stay, I do believe the hotel should consider offering guests some form of credit or accommodation adjustment. That would go a long way toward customer satisfaction and fairness. Overall, the hotel has a lot of positives, especially the cleanliness and room setup, but the pool situation definitely affected the overall experience."