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"Breakfast menu was fresh, delicious and varied.Eggs any style are made to order. Staff very attentive. Location of hotel is perfect for overlooking the bay and at night for cocktails at the rooftop lounge and restaurant. Hotel is well located for visiting Ortygia with many nearby restaurants and shops. "

"All of the staff were wonderful - kind, helpful and welcoming from the moment we arrived. A special mention must go to the glamorous young woman on reception with the most incredible eyeliner. She was so friendly and approachable, and her English was fantastic (certainly far better than my very basic, poorly spoken Italian 😅). Sadly, I didn't catch her name, but I hope she recognises herself. When we arrived, she kindly checked with another member of staff to see if our rooms were ready, luckily we were able to check in early. She then showed us our location on a local area map and gave us excellent recommendations on where to eat, drink, and visit, along with helpful tips on how to get around. On our last evening she was more than happy to arrange a taxi to the airport for us the following morning, which was greatly appreciated. The rooms were very clean and spacious, with fully working air conditioning. One of the rooms also had a small balcony, which was a lovely added touch. ( The road can be a little loud if you have the window open but we wore earplugs at night so no problem for us). The breakfast buffet offered a wide variety of options, including pastries, fruit and yoghurt, cereal, bacon and eggs, olives, cheeses, sun-dried tomatoes, and more - plenty of choice for me as a vegetarian. We would highly recommend the Grande Albergo Alfeo and would happily stay here again. Thanks again from Leanne, Freya & Louise."

"We rented two rooms. The staff were wonderful and very helpful! The location was excellent with great views of the sea and convenient walking distance to cafes and restaurants. We would have really liked to have a coffee maker in the room. We were not interested in the full breakfast, but would have liked to have coffee in our rooms without getting fully dressed, leaving the building and visiting the hotel's other building across the street just to have a cup of coffee. Also, the showers are really awkward to get in and out of because of the accordion glass doors. In one of our rooms, the drain must have been clogged, because the water filled up in the bottom of the shower and almost overflowed before the user was finished using the shower."

"This is a fabulous perfect hotel in a great location. The only fault I could find was that we ran out of tissues on day 2 of a 3 night stay and they were not replaced. It should have been caught but I also didn’t make a specific request. They were SO helpful with the car and directions—not an easy thing in that location"

"Shower was very small and water leaks"

"The hotel is beautiful and the first night I was there I was in a really cool room with a loft. I left for a week and then came back and stayed another night. This time the room was underneath the restaurant and was super loud until well after 11 PM. But overall, it’s a lovely property and very well located."

"Lovely, helpful staff. Breakfast was great Perfect location, walkable. They took care of parking the car, which otherwise would’ve been a challenge in this area "

"Friendly staff throughout. Restaurant food was top notch, fab breakfast choice. Location excellent for archeological park and museum, short 30min stroll to Ortega. Couldn’t fault it. "

"Great room, breakfast, and staff. Adequate parking. Not too far from the historic district. Only issue we had is that the walls everywhere are painted black and lights were barely on, so it’s difficult to see where you are going. That’s the vibe, but older people like us may have a problem. "