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The staff was so incredibly welcoming and helpful during our entire stay. We had an early flight prior to the breakfast hours the following morning, however the staff kindly offered to provide a boxed meal for us to take to the airport. It included a apple, banana, a few different pastries, along with bottles of water and juice. The room was amazing! We needed a quality bed and pillows after our previous locations stay and this room hit the spot! The bed was so comfortable and the pillows were...

Wonderful front desk staff and beautiful place

Excellent location.

This is an extraordinary boutique hotel. Our room was luxurious with a very large balcony with large table and hot tub. Very nice view as well. Staff was welcoming, informative, and answered all questions well. Breakfast was delicious and substantial. Although a little bit out of the historic downtown area of Iraklion, that district was a very walkable distance away. We enjoyed being in the less touristy part of the city and enjoying the local restaurants and shops frequented by residents....

The property was a “green” property and everything in the room supported that goal.

The staff were extremely pleasant and helpful, and the location was excellent for walking into Heraklion. The room was very clean and comfortable, although there was a problem with water pressure in the shower. Breakfast was excellent, providing a wide choice, and the dining room was attractive and comfortable. We will be happy to return and recommend to our friends.

Sea view with large furnished balcony… breakfast was plentiful with fresh bread lots of fresh fruit, multiple choices… water was given upon check-in.. free complementary drink with my package. next-door to a parking garage if you have a car, the taxis are very accessible walkable area pedestrian Street is extremely close like a half a block…. And waterfront is just a 3 blocks away… housekeeping, very accommodating if needed… very pleased with the room I would recommend it.

Stayed in V Suite, which was positively gigantic by European standards. Also had a huge balcony overlooking a busy intersection. Very conveniently located, walking distance to the restaurants/pedestrian area. Front desk staff was extremely helpful. Breakfast choices were over the top and couldn't possibly be finished by a normal human being; staff was very nice and offered to pack the extras as a to-go box. Our last day we had an early morning ferry and they packed us a breakfast box to go.

This place is absolutely beautiful. I love that it is city center and a convenient walk to many of the shops, bus stops and delicious eateries. It does get a little noisy at night as the cars go by, bring your night time ear plugs unless youre immune to city noise:) Overall top tier service! & the staff were all amazing.

We enjoyed very much the hitel

Very good trip in this hotel. The personal is very kind.

Lovely, clean and well-appointed rooms. Gorgeous grounds and very pleasant and helpful staff.

Convenient location to walkable areas in the city