Find Hotel with a Concierge in Temple Cloud

"Fantastic hotel, my room was extremely clean and the staff were very friendly. Also a lovely dinner in your Miller & Carter restaurant. Perfect location and the underground carpark is great and a good price £17 for 24hrs. I am looking forward to staying again. "

"Hotel was very clean and staff were very friendly and helpful. WiFi is absolutely awful. It is however very close to everything. We walked everywhere "

"Elevator was broken. Old broken down furniture. Black mold in the bathroom. All around horrible property."

"The room was not clean when we entered. There were dead bugs in the tub and some unknown substance near the sink. The white towels had brown / red stains. We asked for a change of the towels and those also had brown / red stains. Hotel is pretty old - paint is flaking off everywhere. No slippers in the room (had to ask for it). No tooth brush / tooth paste. Calls to conceirge were not answered. In terms of staff, I expected them to move my bags into my room given I'd dropped off my bags with them prior to my check in and then went outside for lunch / to explore the city. Spa wise - pretty well equipped with 2 saunas, 1 steam room, 1 salt room and 1 ice room. "

"Great location hotel. Friendly and helpful reception staff. Rooms only cleaned every 3 days which meant we were always chasing for top ups of teabags/milk and toilet roll. Very hard beds. Bar charges a “service charge” for pouring your drink and passing it to you - not table service - which we all found to be somewhat disagreeable . Did not try restaurants. "

"Very lovely hotel, good location- kind staff"

"Lovely hotel and friendly/helpful staff. Great location for exploring Bath."