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"From the moment we arrived at the hotel, everything was a waste of time—from check-in to check-out. A lack of communication between the front desk and Expedia led to extra expenses for us. Room service was terrible and failed to live up to what was promised upon arrival. Be careful when they offer to show you the facilities; it turns out to be a sales pitch for a membership, and if you don't buy, they treat you like you don't exist. If you miss lunch, you have to wait until the evening meal; the...

"Todo muy bueno y el caballero del chek in Berrnie el mejor"

"100 percent recommend my husband and I stayed 7nights and we had a wonderful time food was great everyone was very polite and very attentive and our swim up room was fantastic will definitely be returning with our daughters next time."

"Fue muy bueno, mis niños disfrutaron el parque y kid club"

"Definitely going back one of the cleanest hotels in Jamaica"

"Baha Mar feels like it is trying very hard to be the Las Vegas of the Bahamas. It is distractingly expensive, even charging $4 for hot water. There are no restaurants specifically for families with kids. There is a pizza restaurant and a noodle restaurant, but the minimum bill for a family of 3 is still $150. The resort is focused around its giant casino. It has a large waterpark, which is why we selected it, but its waterpark is better suited for older kids with the surf park and rides...

"Everything was very clean and organized. But unfortunately the staff was not very pleasant. Every drink that we ordered took forever to arrive and sometimes didn’t even arrive. I understand that not every guest is nice, clean or leave tip, but the feeling that we had was like the almost everyone from the staff was mad. Idk. But besides that, everything else was good."

"The Royal Tower has the most updated rooms. But there is no kitchenette or microwave which is a nice convenience for the Reef tower. If you want to save money by cooking and heating up leftovers, I would recommend Reef over Royal. The pros to the Royal tower is it’s central to Atlantis, and you don’t need to take shuttles; everything is walkable. Ocean view rooms are amazing! We were in 15-522 and the view is breath taking. You have a perfect view of the ocean and the resort, you can see...

"Beautiful location, great food and service"

"staff was friendly and accommodating locals on the end of the beach with souvenirs not pushy very respectful"

"Nice overall"

"It was clean and staff were friendly"

"Nice time"

"El cuarto estaba limpio parcialmente, llegando nos encontramos con una cajetilla de cigarillos bajo la cama (mi hija le dio con el pie al pararse frente a la cama) la puerta que da acceso a la parte del jardín (primer piso) no tiene seguro solo un pasador el cual tenían acceso desde afuera para sacarlo. El personal todos bien atentos sacando la que trabaja en Mikes que esta embarazada (posiblemente las hormonas). La app para reservar abre a las 730 pero ya a las 731 esta todo lleno, gracias al...

"This property is fantastic, it looks like a dream when you step through the doors. The rooms are massive and clean, the balconies are so fun and relaxing. The food and drinks were beyond our expectations and all included. We loved that there was a separation between the adults only side and the family friendly side but we were able to see everything from our rooms. I cannot say enough about the staff, they were beyond friendly with everyone saying hello as the walked past and the workers that...

"Great property great staff, a big pricey on things but overall worth it for a family with young kids, take advantage of water park, British colonial property as well, stay away from fish fry, the pizza place franks on the property is great."

"We had a great time overall. We loved the decor, the cleanliness, friendly staff, and the food was great. The entertainment at the pool was fun but we found our selves looking for more things to do in the evening. We understand the hotel is newer and they still need to add more options so we just made the most of it and had an amazing time either way."

"The property overall was clean, my room however could use a deep cleaning especially in the shower."

"Great adult-only, all-inclusive with wonderful pool and views"

"Restaurants closed all the time. We had to walk from the pool/beach area all the way to the main restaurant to get something to eat"