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"Shuttle easy to find. And on time"

"Clean room, f"

"Staff was wonderful. Loved Kaiseki dinner at Soh. Onsen was lovely and refreshing."

"The concierge staff were helpful. rooms are ok, accept for the restaurant where the manager was quite reluctant to help when requested for ice cubes. "

"Friendly helpful staff. The room was tiny, but sufficient, stocked with all kinds of things to support a short stay. The public bath was convenient and pleasant. The breakfast had many western and Japanese selections; very inexpensively priced. Next door a convenience store had anything else you wanted. And the shuttle made it easy to to go the ariport."

"The staff are very helpful and friendly. This was perfect for a predeparture stay. The rooms are clean and spacious compared to other hotels"

"Stayed overnight when our flight was rescheduled the next day, Very good service, And the rooms and bathrooms even if they are old, Extremely clean. No rust or dirt, Im super impressed. Hands down to the cleanliness of this hotel! Good job! "

"The FREE shuttle is great to visit mall, access to AirPort and train station. ATTENTION needed to buffet, some of the hot dishes were cold and at dinner by 7:30 the buffet was almost empty . Breakfast after 8 am eggs were cold and many choices almost empty."

"yes. very clean throughout. "