"Staff isn't approachable. No one could give much assistance when asked for directions or information on anything. Bathroom smelled like mold. Hotel charges a fee to use the gym, hot tub and pool so I didn't used them. I already paid good money for this trip. 7/11 staff wasn't much help when asking for a certain product. They turned their back and didn't try to help. I don't think anyone want to be bothered. The bar restaurant wouldn't let me take my steak that I couldn't finish. If I was made...

"Clean, affordable, kind"

"It was very nice hotel"

"Sometimes get hot at night but overall manageable"

"Very modern hotel. Automatic check-in and check-out are very convenient. They have thought of every little detail."

"Great stay here! I’ve been to Osaka a few times in the past year, and loved my stay at APA! Would recommend, nice and close to stations and restaurants, tidy rooms and awesome staff :)"

"."