Find Hotel with a Concierge in Vargem Grande

"For the price I was expecting to find the property in better conditions. It was still pretty good, but a few items could have been better, like the air conditioning wasn’t turning down or up, it was always the same intensity. We also had a couple of issues with the safe, bit these were taken care by maintenance. The location of the hotel is a big plus, close to mane great local restaurants. Staff was great during the whole stay. The views from the room and the roof top is amazing. "

"Issues we had with this "5-star" hotel: 1. The check-in process is laboriously slow; 4 people ahead of me and it took more than an hour to get through with 2 people handling checkin. Had to fill out the same personal information that was provided when I booked. Total waste of time. 2. The water in the shower did not drain - the slope was away from the drain 3. The cap around the water control for the shower was loose. 4. Water was not hot and had to call maintenance twice. 5. Coffee/tea was not stocked well and no black tea. 6. I booked an ocean front room and we were given a room overlooking the parking roof! Yes, if you step out on the balcony and look left, you can see the ocean! Total bait and switch."

"Everything and everyone fantastic! Only thing you guys need more attention to cleanliness of pool area including pool, you need someone to act as pool boy and clean and take care of water inside pool every day , specially a pool this small. It’s wonderful but its dirty."

"No complaints. Clean, quiet and safe "

"Breakfast variety is good. Staff excellent, very nice hotel."

"Great place to spend your vacation, everything was clean and safe, great restaurants, gym and spa, friendly staff, safe beach and the neighborhood. Planning to return in the near future."

"I have to wait over an hour for the check in. Stuff looking at you at all moments uncomfortable. And the area it’s around the beach to logic be shirt less. And I was told not to be when I was heading to my suit. "

"It was ok. P "

"O quarto tinha cheiro de inseticida, barata morta no quarto, café da manhã não tinha quase nada de opção . "