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"We stayed one night at this lovely hotel, I think it has recently had a refurb, our room was lovely and the bar/restaurant was great too, will definitely stay again"

"Overall very good"

"Great "

"Only complaint was we were a group so 3 rooms in total, one room was very cold and they were told the heating wasn't on yet and they didn't have any heaters available"

"Staff were all very polite and kind. "

"Have stayed at the hotel many times but decided this time to stay in the franklyn suite as a treat and wow it certainly did not disappoint ! "

"Eileen On reception made our check a delight she is so friendly helpful and bubbly it was a pleasure. My only criticism of the property is that it is too warm we tried sleeping with the window open but the noise from the air conditioning units below was too much. "

"The room was nice if somewhat dark - dark wallpaper and dark furniture. The bathroom had a big shower but signs of mould in places. Sadly the shower didn’t work brilliantly, changing pressure and temperature. The spa was great had a fabulous massage. "

"For a large hotel the staff were very friendly and efficient. "