Find 5 Star Hotels in Macario Gomez from AED 373

"Booking restaurants was difficult, especially for shorter stays of five days or less. Availability was very limited. "

"Everything about the hotel was incredible, highly recommend. Only downside was Mother Nature (sargassum)"

"The best"

"Hotelito Azul is NOT a nice hotel in any regards. The rooms are dated and have a musty smell to them with old, torn curtains on the windows. There is a very small area to hang a few clothes but not closet or any other place to store clothes. The website pictures are deceiving as the room looked great online but was not nearly as nice in reality. Their policy states that they will change the bed linens every third day, and after my 4th night sleeping there I had to ask them to change my bed linens, which they failed to do! There is no one onsite at the hotel to assist with anything before 10 am or past 6 pm - everything is done via WhatsApp and the responses are boiler plate and do not provide any real service. The roof pool which looks great on their website, is in fact, not nice at all. It was very small, unkempt and was not operational while I was there. Reservations need to be made in advance to use the gym, which makes ease of using it challenging and the gym does not have fans or AC, which makes it uncomfortable to work out in the hot/humid climate. The restaurants onsite are grossly overpriced - with a cup of coffee costing over $7 and a basic cocktail in the $22-24 range. The property, service and ambiance do not warrant these prices. Entry into the hotel is challenging off the street - where you need to use a QR code to gain entrance via a turnstile and then a door that goes into a narrow "alley" to enter the property. It's not convenient or very safe. "

"Always easy to point out the negatives, but they are limited. Often out of pool towels, the ultra all inclusive has some odd exclusions. Just charge a bit more and include everything. Could use pool or beach attendants to avoid people reserving chairs. Cheapens the experience. Invest in big ice cubes for evening cocktails That said, the staff are great. Resort is beautiful. Great location. Food and drink are great. A mix of fun and high end cocktails. Cater very well to allergies. Peaceful, elegant, clean and quiet. Definitely go to this resort as one of the best (if not the best) in Tulum or Mayan Riviera."

"Would highly recommend. We’ve stayed at many resorts in Mexico and this one exceeded our expectations. We wanted the higher end all inclusive feel but with more lush greenery. The staff was top notch and attentive to our every need - more than i was expecting but it was incredibly helpful. Every member of the staff would stop what they were doing to show us directions to a restaurant, give us tips on the area, etc. Every "