"had a great night out went to the theater finished off with a nice night in the hotel"

"This hotel is conveniently located in the centre of Chesterfield near shops, the Market, restaurants and pubs. All members of staff are friendly, helpful and very pleasant. The rooms are very clean and comfortable. We very much enjoyed the varied breakfast buffet with excellent coffee ‘on tap’ and dined in the simple but delicious in house restaurant nearly every night. They have a decent Happy Hour in their small bar too. We shall be returning to this hotel on our next visit to Chesterfield "

"Hotels.com with the hotel have some payment issue. When I check in the hotel front desk staff said that i need to pay for this trip, however, I already fully paid when i booked the hotel. After check and clarified she confirmed already received my payment. And I called to Hotel.com the staff request me to pay again for the hotel and refund my previous payment with Hotel.com due to some payment issue between Hotel.com and the Hotel. But is it the issue of customer why i have to do that. Also...