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"Great service, and good member perks "

"Good value for money. Great location. Walking distance to Royal Albert Hall and Science, Natural History, V & A museums. Close to High St Kensington tube station. Room clean on arrival and cleaned daily during our stay. Enjoyed the indoor pool. Staff friendly & helpful. Would definitely return."

"Clean, comfortable room. Friendly, helpful staff."

"Easy access for terminal 2 for an early flight, a bit disappointing that breakfast was only available from 6am which does not work for early flights. Luckily the Lufthansa lounge provided food. Eat in the restaurant and the food and service was excellent. Would rate as a clean, curtious staff, no stress hotel."

"The hotel is great. Right in T5. The reception staff are 5 star and the restaurant staff are great too. No plug sockets beside the beds is a huge no from me so won’t stay again but gave 5 stars as it’s so comfortable and offers great service "

"Convenience that it's just 10 min walk to terminal 4. "

"Amazing "

"Perfect location, friendly staff eager to assist anytime, small room for 4 people, it needs few shelves to put things."

"The hotel was located perfectly to the airport, the staff was very friendly and professional."