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"Great hotel! We got a complimentary upgrade on our wedding night to the riverview suite."

"We only stayed here for 1 night since we had an early flight leaving from terminal 3. I booked this hotel thinking it would be close, but it was still quite a bit of walking. It was also not that easy to find. We didn’t realize we had to walk through the parking lot to get to it. We didn’t interact much with the staff. The room was clean, beds were comfortable enough, but you could hear water running in rooms next to ours and other random noises. There was also very little channels to watch and couldn’t connect my phone or streaming accounts. "

"Very convenient to Gloucester Rd tube station . Nice breakfast . Lots of eating places nearby as well as supermarket and pharmacy . "

"good food and a bar"

"Breakfast menu was varied, most of it was tasty. Did not like the scrambled eggs. Coffee was great!"

"Great little spot, clean tidy, one of the beds was a like laying on a brick but apart from that great stay! Had everything you needed"

"I did not have breakfast there"

"Great stay great room"

"My favourite hotel in London. I have now stayed here multiple times. Excellent customer service, rooms are clean, comfortable and have all the accessories needed for a wonderful stay. Bathrooms are spacious, clean and always tonnes of hot water."