"The room was clean and delightfully cool. The lack of overhead light at night was irritating. Checking in was a nightmare. Being older we struggled with the online check in. However, young families were struggling too. Despite help there were not enough people available to ensure ease of registration. Breakfast good. We were charged for parking. This, despite it clearly stating no cost at the weekend on the website and the in room Village news. This is illegal. I was refused refund. Overall a...

"Disappointing that extra charges for amenities were applied. Hotel location is not great."

"All good reception lady went the extra mile to make our stay most enjoyable"

"The room was excellent, well equipped, very comfortable with a first rate view from the balcony. The pool and Gym facilities were excellent, easy to use with fantastic staff. The only let down was the bar/restaurant area. The levels of noise from the assorted screens, the shouting and screaming was ridiculous. Ordering food was difficult as the app system was glitchy and talking to staff near impossible due to the noise levels. The menu sounds great, the reality somewhat different. The...