"The room was clean and delightfully cool. The lack of overhead light at night was irritating. Checking in was a nightmare. Being older we struggled with the online check in. However, young families were struggling too. Despite help there were not enough people available to ensure ease of registration. Breakfast good. We were charged for parking. This, despite it clearly stating no cost at the weekend on the website and the in room Village news. This is illegal. I was refused refund. Overall a...

"Great New Check in, via computers, staff on hand to help. Well decorated throughout Delicious breakfast, although more GF options would be great Great room (very random see through optional bathroom doors though) not sure who would want that!!?? Nice, quiet room though, great black out blind in bathroom & Lovely shower. Great staff, particularly Zara on the desk at check out, she was so friendly. Only annoyance was having to pay £5 per night to use the pool. So we didn't bother. But would've...

"Fire alarm at 7:30am. It was only on briefly. Bmy husband went to find out if everything was ok, and was told all patrons needed to evacuate as a precaution. He called us in the room to tell us to leave. However, there was no communication from the hotel staff about the need to evacuate. Apparently they'd searched all floors but we didn't see or hear from anyone on floor 4. Need to work on better fire or emergency evacuation communication."

"The room was lovely and bed supper comfy but then that would be expected as the room was expensive for what it was. Some biscuits with tea and coffee would have been nice. The toilet paper was very cheap quality which surprised me. Shower was fabulous and a good size. Tv was great quality and massive too. I hand the breakfast which was …’ok’ not bad but again quality was not great. Hash browns were not great at all a lacked flavour, texture and were like overcooked deep fried triangles of mash...