Find all hotels by Relax Innz in Cranbrook

"Hot tub had too much chlorine in was burning mine and my partners eyes so we had to get out. Other than that the hotel was clean and up to good standards. "

"Room seemed liked it was recently refurbished, so was in good condition, comfortable bed, lovely bathroom. Not all areas of the hotel were in such a good condition. Our dinner in the Bar and Grill was not a good experience, with no vegan options, poor quality food, mistakes with our order, and such a long wait for our food that we were offered a free round of drinks from the bar, I wouldn't eat there again if I lived locally! There wasn't enough floor staff on duty for a very busy Saturday evening. The breakfast was fine though. Overall an ok stay, but Village Hotels would not be on my list of hotels to visit again"

"Great stay at a reasonable price for what was basically the honeymoon suite. The staff were polite and helpful and the amenities were great. The condition was excellent. "

"Room was clean, staff were courteous, supportive and very responsive However, some additional care and energy should be directed at overall cleanliness and upgrade of amenities. During our second stay, we had to change room as the toilet bowl in our allocated room had terrible and visible stain underneath and this caused my wife (a very clean and meticulous woman) upset. Also, the installed heater was dysfunctional and an external heater had to be brought to us Overall we were pleased "

"Very close to the beach, excellent food and we particularly liked the champagne bar. Staff were great too. "

"perfect place for us to stay whilst working locally, great breakfast and accommodating when we had to leave early with rolls made instead"

"Pros: Parking and location. Cons: Rooms and corridors need renovation. Heating was terrible with draft coming from "Off" AC, and radiator in adequate. Hairs and generally dirty bathroom, hadn't been cleaned. Really cheap toilet paper - had to fold about 6 time to stop it disintegrating! "

"Very lovely hotel, calm and relaxing and I will definitely visit again Thankyou"

"Me and my partner stayed in the suite for the night and were very pleased. The only thing we were asking was, if there was any cold beverages in the room for example if there would be some cold drinks such as cold water provided or cold refreshing fizzy drinks. Other than that we were very pleased with the condition and how cozy the stay was "