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"Waited several hours for toilet paper and it never arrived . We asked 5 differnat people and no one could help us. It rained yesterday and our whole Building (4&2) was without power for several hours . Bldg 4 was out of power for about 4-5 hrs in the evening. My daughter 11 was ready for bed and could not due to no power. We sat in the entertainment area where everyone was getting wet because water was leaking through the roof. Most seats or wet and no one had really anywhere to go since they didn’t have any power. And still in the midst of all that they had entertainment on the stage that was drenched wet needless to say four different people fell because there was so much water. To top it all off. My daughter felt ill in the morning and began vomiting In the bathroom, which we had no toilet paper for . We were using tissue paper, I ran out the room to ask for some towels and toilet paper and cleaning lady began to tell me that she had no toilet paper and that she couldn’t give me any towels if my daughter was vomiting because they were going to charge before them and they were real expensive. I said I don’t care I will pay for the towels. I just need some towels because she’s vomiting all over the place. Needless to say I didn’t get any towels and I ended up using all of the Kleenex tissue we had and the bath towels that we had in the room. Beach was horrible !! Worst beach ever. It was nasty and there was not even enough room to walk. Won’t go back "

"Very nice and clean nice swim up sweet "

"Staff was nice , breakfast was good 10/10 stay overall."

"I cannot rave enough about this resort. Everything was amazing. The staff was so attentive and kind. The food was great. The pools were sparkling. Our room was gorgeous. "

"The room was assigned right next to the staircase, and it was extremely noisy. People were chatting late into the night, some were drunk, and there were even people arguing loudly at the staircase at 2 a.m. I called security three times, but they took a long time to arrive. I went to the front desk to complain and requested a room change. The staff then assigned me another room in a different building—but in the exact same location. Are you kidding me? On top of that, I was told I had to check out at 12 p.m. and could only move into the new room at 3 p.m. There was absolutely no apology in their attitude—just complete indifference. When I asked where the manager was and said this was unacceptable, he told me he was the manager. I also have video recordings of the argument that happened during the night."

"The hotel is small but looks cozy; perfect for a family with kids as it’s a lot of entertainments and fun stuff to do. For adults only it’s a little boring as no night club or disco and show program ends at 9pm. Overall, clean, food is tasty but not a huge choice in the buffet. All restaurants cook delicious food. "

"Friendly and accommodating staff. Johan went out beyond to make sure our group of 7 had what we needed, helped our group with dinner reservations as the app was hard to navigate and book dinner for a group. Nice pools, we only hung out in the big pool that had activity’s and music. But the chill out pool and swim up bar would be a nice place for someone who likes it a little quieter. "

"Lazy river was perfect"

"More daily activities- there wasn’t much to do during the day. The rooms were clean and the food was most good. The Buffett was sometimes not great."