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"I stayed here some years ago and was very impressed, however it is very tired and dated now, they are doing some renovations in some areas. Definitely not worth the money at the moment."

"The room was big but not clean, the windows were very mouldy and bathroom doors very dirty. The breakfast was very poor in quality. It was the basic hotel breakfast, with the usual highly processes breads, cold dry bacon, and very dry / rubber looking eggs. I was honestly expecting a much better experience. The reception staff were wonderful, but the pool staff were clearly junior and very uninterested in helping customers. It took me 3 trips to be able to get all I needed to access the pool...

"Clean room, nice and quiet as requested. I booked an Executive double, which turned out to be a twin with two singles beds pushed together which I was not expecting, unfortunately this made the bed not all that comfortable as I kept waking in the night feeling slightly wedged in the gap that would form between the two mattress’s ! Therefore I had to try to make myself sleep on one side only, so effectively I had to sleep in a single bed in an executive double room, which I was not overly...

"Very handy for all shops and amenities, food good, staff very friendly room was very clean and bathroom superb. Sent from Audrey Cutler and Michael Kent "

"Lovely quality stay Everything and body was fantastic "

"Excellent stay again Second time Solo female traveller Felt very safe and welcome Walkable to Norwich cathedral Excellent restaurant on site Walkable to Sainsbury's if needs supplies Great wi fi for meetings "

"Everything was great!"

"Spa, room and staff all fantastic. We had a meal in the pub (Indian night) and was very disappointed, reminded me of a poor flavoured homemade meal, really not what i expected. Breakfast in the morning was great in every way. Would recommend, just not for the Indian. "

"Cannot fault anything about this hotel, easy check in, clean accommodation and well stocked bar"

"Yes there were lots of shops. Staff were very friendly - were not aware of children staying "

"Deglected and uncared for.No hot water toilet wouldn t flush.Tiling broken .Door lock broken.Furniture in bedroom ripped and broken.Staff uninspiring.Food just O.K.Very disappointing."

"Room very clean and comfortable, polite staff, good gym"

"Staff were lovely as always. Everything nice and clean as usual. Stay here every time in Norwich.x"

"Lovely very large suite. Clean and in middle of town. Excellent."

"Lovely position by the river & close to all local amenities. Staff friendly & welcoming."

"Very clean, staff couldn't of been more helpful and were great with my little boy, would definitely stay again"

"Excellent place to stay in the centre of Norwich. Great breakfast. Dinner menu was good, great steak."